Associate Technical Support Engineer

Salesforce is seeking an Associate Technical Support Engineer to join their Account Engagement team in Tokyo. This role combines technical expertise with customer support, focusing on providing comprehensive support for Salesforce's Account Engagement platform. The position requires strong technical skills in both frontend and backend development, along with excellent problem-solving abilities.

The role offers unique opportunities to deepen knowledge in digital marketing while working with Salesforce CRM products. Team members can expect to work in a collaborative environment that values initiative and supports professional growth. The position involves direct interaction with global support and development teams, making it an excellent opportunity for those looking to work in an international setting.

The ideal candidate will have a strong technical background with at least 5 years of experience in technical support or software development. They should be comfortable with various technologies including JavaScript, Java, PHP, and SQL, and have a solid understanding of web technologies and database concepts. The role requires excellent communication skills and the ability to explain technical concepts clearly to customers.

Working at Salesforce's Tokyo office (Salesforce Tower Tokyo), you'll be part of a team that values mutual support and strong teamwork. The position offers the chance to work on various projects and initiatives while contributing to the company's growth through high-quality technical support services.