B2C Commerce Cloud Solution Engineer

Global leader in CRM and enterprise cloud solutions, providing software services for sales, service, marketing, and more.
Singapore
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · E-Commerce
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Description For B2C Commerce Cloud Solution Engineer

Salesforce Singapore is seeking a Lead Solution Engineer specializing in Commerce Cloud to drive revenue growth across Southeast Asia. This role combines technical expertise with customer-facing responsibilities, focusing on Commerce Cloud solutions. As a Solution Engineer, you'll be instrumental in understanding customer needs and tailoring Salesforce Commerce Cloud offerings accordingly. The position involves working closely with sales teams, conducting demonstrations, and acting as a trusted advisor to customers.

The role is multifaceted, encompassing direct customer engagements, thought leadership through customer sessions, internal education, and asset creation. You'll be part of reimagining solution selling in high-velocity and high-growth segments, with the unique opportunity to join a new team at its inception. The ideal candidate will have strong technical knowledge of e-commerce solutions, excellent communication skills, and the ability to bridge technical and business requirements.

Key aspects include developing deep solution expertise in Commerce Cloud, staying current with industry trends, and building relationships across various stakeholders. You'll be involved in both technical and strategic aspects, from tailored demonstrations to running webinars and creating reusable assets. The role requires a blend of technical knowledge, business acumen, and strong interpersonal skills.

This position offers significant growth potential in a supportive environment that encourages innovation. It's ideal for someone passionate about e-commerce technology, comfortable with public speaking, and eager to shape the future of solution selling. The role provides exposure to various aspects of Salesforce's ecosystem, including Commerce, Service, Marketing, Platform, and Data Cloud, making it an excellent opportunity for professional development and impact.

Last updated 3 months ago

Responsibilities For B2C Commerce Cloud Solution Engineer

  • Develop deep solution expertise in Commerce Cloud
  • Build trusted relationships with stakeholders across sales, SE, sales programs, product and product marketing
  • Work on business opportunities from discovery to tailored demonstrations
  • Provide technical expertise during sales process
  • Run live customer sessions such as webinars, masterclasses, and campfires
  • Share expertise internally through AE and SE enablement sessions
  • Create reusable assets such as Consensus videos, holodecks, demo environments

Requirements For B2C Commerce Cloud Solution Engineer

Java
  • Previous experience in solution engineering, technical sales, or customer-facing role
  • Strong passion for commerce solutions and technology
  • Outstanding communication and presentation skills
  • Excellent problem-solving skills with creative and adaptable mindset
  • Customer-centric mindset
  • Ability to work collaboratively in fast-paced environment
  • Willingness to travel when required
  • Knowledge of HTML, CSS, API, and JAVA (preferred)
  • Experience in e-commerce industries (preferred)
  • Fluency in one of: Mandarin, Bahasa, Vietnamese, Cantonese (preferred)

Interested in this job?