Business Operations and Strategy Manager, Agentforce & AI

Global leader in CRM software providing cloud-based solutions for customer relationship management
$133,400 - $199,700
Data
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
AI · Enterprise SaaS

Description For Business Operations and Strategy Manager, Agentforce & AI

Salesforce is seeking a Business Operations & Strategy Manager for their Agentforce & AI division. This role is integral to the delivery of Data Cloud, Analytics Apps, and AI through Einstein for the Customer 360 Next Gen Platform. The position demands a versatile professional who can navigate between strategic planning, business analytics, and operational excellence. The ideal candidate will possess strong analytical capabilities, exceptional communication skills, and the ability to drive complex projects across diverse stakeholders.

The role offers an opportunity to work at the intersection of AI infrastructure and business strategy, where you'll be responsible for deriving strategic insights, defining key metrics, and ensuring operational efficiency. You'll work closely with engineering managers and leadership to improve performance metrics and drive organizational success.

As a Business Operations & Strategy Manager, you'll lead critical programs, facilitate steering committee meetings, and develop strong partnerships across the organization. The position requires someone who can thrive in a dynamic environment, demonstrate executive presence, and maintain a customer-centric mindset.

The role offers competitive compensation ranging from $133,400 to $199,700, depending on location (San Francisco or Seattle). This is an excellent opportunity for someone with 5+ years of relevant experience who wants to make a significant impact in a leading technology company's AI initiatives.

Last updated 4 days ago

Responsibilities For Business Operations and Strategy Manager, Agentforce & AI

  • Conduct data analytics to derive insights for executive business decisions
  • Define KPI/metrics to track business results
  • Run rhythm of business of the organization
  • Lead programs by aligning across program scope and planning
  • Drive Steering Committee meetings with key partners
  • Partner with cross-functional teammates to drive workgroup alignment
  • Provide periodic program reviews and updates
  • Create a collaborative environment that fosters creativity and innovation
  • Conduct research for executive audience visibility

Requirements For Business Operations and Strategy Manager, Agentforce & AI

  • 5+ years of experience in consulting, investment banking, finance, strategy, or operations roles
  • Proven experience in driving and managing complex projects across diverse stakeholders
  • Excellent analytical and problem-solving skills with hands-on, detail orientation
  • Solid data analytical skills with financial knowledge
  • Excellent communication and interpersonal skills
  • A related technical degree required
  • Experience in creating strong working relationships with cross-functional teams
  • Self-motivated with ability to take initiative and run programs with minimal direction

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