Director/ Senior Director, Technical Program Management, Business Systems - Data Cloud and Marketing Automation

Salesforce is seeking a Director/ Senior Director of Technical Program Management for Business Systems - Data Cloud and Marketing Automation. This high-visibility role involves driving a program for the planning and execution of next-generation customer data models, marketing lead flows, and AI-based segmentation solutions. The position requires working cross-functionally to ensure the delivery of world-class data products that align with business objectives of both the Marketing Decision Science team and the Marketing organization.

Key Responsibilities:

• Lead large-scale, cross-functional initiatives within Technology, Marketing & Products organizations
• Drive programs from beginning to end, ensuring better workflow and effective communication
• Work closely with executives and key company partners
• Lead the planning and execution of next-generation customer data models, marketing lead flows, and AI-based segmentation solutions
• Align program scope, release planning, and team vision with business goals
• Drive Steering Committee meetings and develop strong partnerships with key functional team members
• Anticipate and remove obstacles that slow down or prevent project teams from delivering on goals
• Provide monthly program reviews and updates at sprint reviews
• Create a collaborative environment fostering creativity, innovation, and learning

Requirements:

• 10+ years (Director) or 15+ years (Sr. Director) of enterprise software/technical program or engineering management experience
• 7+ years conducting and leading SaaS product development programs
• Deep understanding of the software development lifecycle and agile methodologies
• Excellent analytical, problem-solving, and communication skills
• Experience with Portfolio Management
• Bachelor's degree or equivalent work experience

This role offers an opportunity to work on critical objectives for the CMO and Product leadership, requiring great executive presence and experience communicating with large sets of stakeholders, including at the C-suite level. The ideal candidate should be comfortable wearing multiple hats, building relationships, and thriving in an energizing environment while balancing tactical and strategic responsibilities.