Director, Software Engineering - Performance Engineering

World's leading customer relationship management technology company pioneering cloud-based CRM since 1999.
Backend
Principal Software Engineer
In-Person
5,000+ Employees
15+ years of experience
AI · Enterprise SaaS

Description For Director, Software Engineering - Performance Engineering

Salesforce's Sales Cloud team is seeking an experienced Software Engineering Leader to drive performance and scalability for their Agentforce AI future. This role will lead the Performance Engineering team, focusing on making Sales Cloud applications faster and more scalable for enterprise customers. The position involves leading a team responsible for optimizing performance across the entire Sales Cloud portfolio, building AI-powered tools and automation, and scaling data engineering pipelines to handle billions of transactions per day.

The ideal candidate will be a passionate, hands-on technical leader with extensive experience in building systems for large-scale data. They will need to balance technical leadership with people management, driving innovation while supporting team growth and development. The role requires deep expertise in performance engineering, distributed systems, and cloud technologies, with a focus on enterprise-scale solutions.

Key aspects of the role include championing performance best practices, developing AI-driven tools for software testing and optimization, and working closely with enterprise customers to meet their scaling requirements. The position offers the opportunity to shape the future of Sales Cloud's performance and scalability while leading a talented team of engineers.

The role combines technical expertise with leadership responsibilities, requiring someone who can drive technical excellence while building and maintaining strong team dynamics. Success in this position demands a blend of technical depth, leadership skills, and the ability to execute effectively in a fast-paced environment while maintaining focus on customer success and product quality.

Last updated 2 days ago

Responsibilities For Director, Software Engineering - Performance Engineering

  • Lead performance engineering team for Sales Cloud
  • Drive performance and scalability improvements across product portfolio
  • Manage complex technical projects and provide roadmap planning
  • Coach, mentor, and provide feedback to direct reports
  • Collaborate with Product Management and other stakeholders
  • Drive scalable and extensible architecture practices
  • Handle customer escalations and production issues
  • Build and implement AI-powered tools for performance optimization
  • Manage deliverables, objectives, and team performance
  • Attract, hire, and develop top talent

Requirements For Director, Software Engineering - Performance Engineering

Java
MongoDB
PostgreSQL
Redis
Kafka
Kubernetes
  • Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent experience
  • 15+ years in software engineering leadership position
  • 5+ years experience in optimizing large scale systems and big data pipelines
  • 8+ years of engineering experience coding in at least one programming language
  • Experience with AWS, cloud platforms, and multi-tenant architecture
  • Strong understanding of product design principles
  • Experience with Agile software development methodologies
  • Technical expertise in data modeling and distributed systems
  • Excellent communication and presentation skills

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