Director, Solution Engineering

Global enterprise software company specializing in CRM and cloud-based solutions
$150,000 - $250,000
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Director, Solution Engineering

Salesforce is seeking a Solution Engineering Manager to lead a specialist team supporting Revenue Cloud and Commerce Cloud within their pre-sales organization. This strategic role involves leading a team of Solution Engineers while deeply aligning with Sales Leadership to drive revenue growth and customer success. The position requires expertise in technical sales support, team leadership, and strategic partnership development.

The role demands a leader who can challenge the status quo and drive digital transformation, particularly in subscription and e-commerce business models. Key responsibilities include mentoring team members, developing sales strategies, fostering collaboration with Account Executives, and delivering executive-level thought leadership. The ideal candidate will have proven leadership experience in Solution Engineering or Pre-Sales, preferably with knowledge of Revenue Cloud and Commerce Cloud.

This Sydney-based position offers an opportunity to make a significant impact at Salesforce, working with cutting-edge enterprise software solutions. The role combines technical expertise with business acumen, requiring strong communication skills and the ability to translate complex technical concepts into business value. Salesforce emphasizes diversity and inclusion, actively encouraging applications from Aboriginal and Torres Strait Islander peoples as part of their commitment to reconciliation.

The position involves working with cross-functional teams, driving operational excellence, and ensuring customer success through strategic solution engineering. This is an excellent opportunity for a seasoned professional looking to lead and develop a high-performing technical team while contributing to Salesforce's continued growth in the Australian market.

Last updated a day ago

Responsibilities For Director, Solution Engineering

  • Lead, mentor, and grow the Solution Engineering team
  • Develop and execute sales strategies for Revenue Cloud and Commerce Cloud
  • Establish deep partnership with Sales Leadership
  • Collaborate with Account Executives and Sales teams
  • Coach and empower Solution Engineers
  • Drive innovation and best practices in pre-sales engagements
  • Own executive relationships with key technical contacts
  • Ensure exceptional customer experiences
  • Champion Salesforce values and promote diverse team environment
  • Support team growth and development
  • Act as an escalation point for strategic deals

Requirements For Director, Solution Engineering

  • Proven leadership experience in Solution Engineering, Pre-Sales, or Consulting
  • Experience with Revenue Cloud and/or Commerce Cloud
  • Deep understanding of customer buying behaviours
  • Track record of success in the Australian market
  • Passion for coaching and developing technical teams
  • Demonstrated ability to drive revenue and meet KPIs
  • Strong analytical capabilities
  • Exceptional communication, presentation, and storytelling skills
  • Strategic thinking with a customer-first approach
  • Proven ability to collaborate cross-functionally

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