Director, Technical Architect, Agentforce

Global leader in CRM and enterprise cloud solutions, providing AI-powered sales, service, and marketing platforms.
$231,000 - $309,050
Machine Learning
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Director, Technical Architect, Agentforce

Salesforce is seeking a Director of Technical Architecture to lead their Solutions Architecture Team, focusing on their AI portfolio. This pivotal role combines technical leadership with strategic business impact, requiring an experienced professional who can both mentor teams and provide hands-on technical guidance.

The position demands a unique blend of technical expertise in AI/ML, leadership capabilities, and strategic thinking. As a director, you'll be responsible for building and leading a team of Technical Architects while maintaining direct involvement in complex technical solutions. The role involves close collaboration with various departments, including Sales, Product, and Marketing, ensuring AI resources are optimally allocated to high-value opportunities.

Key aspects of the role include mentoring and developing technical talent, driving strategic initiatives, and serving as an escalation point for complex technical challenges. You'll be instrumental in shaping architectural best practices, particularly around AI/ML capabilities, Generative AI, and agent-based frameworks. The position offers the opportunity to work with cutting-edge AI technologies while building and leading a high-performing technical team.

The ideal candidate brings substantial experience in B2B SaaS or enterprise software, with a strong background in AI/ML and data platforms. You should be comfortable engaging with executive-level stakeholders and have a proven track record of leading technical teams. This role offers the chance to shape the future of AI solutions at one of the world's leading enterprise software companies, making it an excellent opportunity for someone looking to combine technical leadership with strategic business impact.

Working from either San Francisco or New York City, you'll be at the forefront of AI innovation, guiding both your team and customers through complex technical solutions while ensuring alignment with business objectives. The role offers competitive compensation and the opportunity to work with cutting-edge technologies in a dynamic, fast-paced environment.

Last updated 12 days ago

Responsibilities For Director, Technical Architect, Agentforce

  • Lead and mentor a team of Technical Architects
  • Collaborate with Solutions leadership and cross-functional teams
  • Provide escalation support for complex sales engagements
  • Prioritize and allocate specialist resources
  • Plan and execute strategic initiatives
  • Participate in key customer meetings
  • Guide solution strategies and architectural best practices
  • Build relationships with cross-functional groups

Requirements For Director, Technical Architect, Agentforce

Python
  • Proven experience leading or coaching technical teams in B2B SaaS or enterprise software
  • Familiarity with AI/ML, data platforms, and CRM systems
  • Cross-functional collaboration skills with executive-level engagement
  • Project and program management experience
  • Strong communication and strategic thinking skills
  • Ability to inspire teams and foster innovation
  • Experience presenting to enterprise customers
  • Background in managing architects and solutions engineers

Benefits For Director, Technical Architect, Agentforce

  • Competitive Salary

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