Director, Technical Architect, Agentforce
Description For Director, Technical Architect, Agentforce
Salesforce is seeking a Director, Technical Architect for their Agentforce division to lead a solutions architecture team focused on AI initiatives. This senior leadership role combines technical expertise with team management, requiring deep knowledge of AI/ML, data platforms, and CRM systems.
The position involves guiding and inspiring a team of Technical Architects while serving as a player-coach in complex technical scenarios. The ideal candidate will bring extensive experience in B2B SaaS or enterprise software, with a proven track record of leading technical teams and driving strategic initiatives.
Key responsibilities include mentoring team members, collaborating with cross-functional stakeholders, and providing technical leadership in customer engagements. The role requires both strategic thinking to scale solution teams' impact and hands-on expertise in AI/ML solutions, particularly around Agentforce's capabilities in Generative AI and agent-based frameworks.
The position offers an opportunity to shape the technical direction of Salesforce's AI initiatives while building and leading a high-performing team. Based in prime locations (San Francisco or New York), this role comes with competitive compensation ($201,740 - $269,780) and the chance to work with cutting-edge AI technologies at one of the world's leading enterprise software companies.
The ideal candidate will combine technical depth with leadership acumen, bringing experience in solutions architecture, team management, and enterprise customer engagement. They should be passionate about AI/ML technologies and capable of articulating complex technical solutions to various stakeholders, from engineering teams to executive audiences.
This role represents a unique opportunity to impact the future of enterprise AI solutions while developing and leading a team of technical experts. The position requires a strategic mindset, strong communication skills, and the ability to balance team leadership with hands-on technical contribution.
Responsibilities For Director, Technical Architect, Agentforce
- Lead and inspire a team of Technical Architects providing expertise across AI portfolio
- Hire, mentor, and evaluate Technical Architects team members
- Collaborate with Solutions leadership, Sales, and cross-functional teams
- Serve as escalation point for complex sales engagements
- Prioritize and allocate specialist resources for field demand
- Plan and execute strategic initiatives for team effectiveness
- Participate in key customer meetings and pursuits
- Guide solution strategies and architectural best practices
- Build relationships with cross-functional groups
Requirements For Director, Technical Architect, Agentforce
- Proven experience leading technical teams in B2B SaaS or enterprise software
- Familiarity with AI/ML, data platforms, and CRM systems
- Strong cross-functional collaboration skills
- Project and program management experience
- Advanced communication and presentation skills
- Strategic thinking and growth mindset
- Experience in managing architects or solutions engineers (preferred)
- Experience with customer-facing demos and sales support (preferred)
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