Director, Technical Program Management: Sales Cloud

Leading provider of AI CRM platform, recognized as a leader in Gartner Magic Quadrant for 18 consecutive years.
$185,500 - $293,900
Backend
Staff Software Engineer
Hybrid
10+ years of experience
Enterprise SaaS

Description For Director, Technical Program Management: Sales Cloud

Salesforce is seeking a Director of Technical Program Management for their Sales Cloud division, a position that sits at the intersection of technology leadership and program execution. This role is part of the Technology & Products organization, where you'll be instrumental in driving large-scale, cross-functional programs for the #1 AI CRM platform worldwide.

The position offers an exciting opportunity to work with a platform that serves over 100,000 customers across every industry, region, and segment. As a Technical Program Management Director, you'll be responsible for overseeing critical programs from inception to completion, ensuring streamlined workflows and effective communication across all levels of the organization.

The role demands a unique blend of technical acumen and leadership skills, requiring 10-15 years of professional experience leading enterprise product programs and 6+ years of cross-functional team management in a SaaS environment. You'll be working closely with executive stakeholders, making key decisions, removing obstacles, and driving strategic vision for various programs.

Your responsibilities will span from owning the operating model for Sales Cloud Programs to managing complex dependencies across multiple teams and functions. You'll need to demonstrate strong executive communication skills, excellent analytical capabilities, and deep understanding of software development lifecycle using agile methodologies.

The ideal candidate will thrive in a dynamic environment, possess the ability to navigate both tactical and strategic challenges, and maintain grace under pressure. You'll be joining a company with a proven track record of success, having been recognized as a leader in the Gartner Magic Quadrant for 18 consecutive years.

This role offers competitive compensation ranging from $185,500 to $293,900, depending on location, and provides an opportunity to work in various major tech hubs across the United States. You'll be part of a team that values creativity, innovation, and learning, while driving critical programs that shape the future of enterprise CRM solutions.

The position requires a technical degree and preferably comes with program management certification in Agile methodologies. Your success in this role will depend on your ability to build strong partnerships, drive consensus across diverse stakeholder groups, and maintain a strategic vision while managing day-to-day program execution.

Join Salesforce and be part of a team that's revolutionizing how businesses connect with their customers through innovative CRM solutions. This role offers the perfect blend of technical leadership, program management, and strategic thinking, making it an ideal opportunity for experienced technical program managers looking to make a significant impact in enterprise software.

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Responsibilities For Director, Technical Program Management: Sales Cloud

  • Own and drive the operating model for Sales Cloud Programs/Product Area
  • Drive program core team meetings with key stakeholders
  • Develop strong partnerships with key functional stakeholders
  • Partner with cross-functional teammates to drive workgroup alignment meetings
  • Provide visibility to program status
  • Manage program/feature dependencies across multiple teams
  • Anticipate and remove obstacles
  • Provide weekly program reviews to the executive team
  • Create a collaborative environment that fosters creativity
  • Be a catalyst within the organization

Requirements For Director, Technical Program Management: Sales Cloud

Java
  • 10-15 years of professional work experience leading large enterprise product programs
  • 6+ years of cross-functional team management experience in a SaaS company
  • Strong executive communication and presentation skills
  • Excellent analytical and problem solving skills
  • Deep experience with the software development lifecycle
  • Ability to establish credibility and rapport with senior executives
  • Outstanding organizational, communication, and relationship building skills
  • Ability to master technical subjects and technologies
  • A related technical degree required
  • Program Management Certification (Agile) preferred
  • Prior experience working with GTM and product launch teams preferred

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