Director, Technical Program Manager (Hyderabad)

Salesforce is seeking a Director, Technical Program Manager to lead their Managed Services initiatives in Hyderabad. This role is crucial for driving the successful delivery and adoption of VegaCache, Message Queue (MQ), and MAPS services. The position requires a seasoned professional with 10+ years of experience in leading enterprise product programs and 5+ years of cross-functional team management in a SaaS environment.

The ideal candidate will work closely with engineering, product management, customer success, and support teams to ensure seamless service delivery and customer satisfaction. They will be responsible for driving cross-functional planning and execution across multiple clouds, including Engineering, Customer Enablement, and Product teams.

This is a fast-paced role requiring excellent communication skills, strong leadership abilities, and technical expertise. The position offers comprehensive benefits, including parental leave, adoption assistance, and fertility benefits. The successful candidate will have the opportunity to work with executive leadership and contribute to Salesforce's mission-critical business deliverables.

Key responsibilities include leading program scope and release planning, driving Steering Committee meetings, developing partnerships with key stakeholders, and ensuring successful program execution. The role requires someone who can thrive in a dynamic environment, handle complex challenges, and drive innovation while maintaining a strong focus on customer success.

This position offers significant growth opportunities and the chance to make a substantial impact on Salesforce's Managed Services offerings. The company provides extensive support for professional development through Trailhead.com and offers various opportunities for community involvement through their 1:1:1 model for giving back.