Salesforce, the global leader in CRM, is seeking a Field Service AI Solution Architect to join their 'AI for Field Service' Team. This role combines deep expertise in Mobile Workforce Management, digital transformation, and AI-driven automation processes. The position offers a unique opportunity to work with cutting-edge AI technologies while solving complex field service challenges for global clients.
The ideal candidate will serve as a crucial bridge between technical teams and customers, translating complex business requirements into innovative AI solutions. You'll be responsible for analyzing real-life scenarios, designing optimization strategies, and implementing AI capabilities to enhance field service delivery. The role requires a strong background in analytics, customer engagement, and Salesforce technologies.
Working at Salesforce means joining a company built on four core values: Trust, Customer Success, Innovation, and Equality. The company has been recognized as one of FORTUNE's "100 Best Companies to Work For®" for 12 consecutive years. You'll benefit from comprehensive benefits, professional development opportunities through Trailhead.com, and the chance to make a real impact on how businesses operate.
The position offers hybrid working arrangements and requires about 20-30% travel. You'll be part of a dynamic environment where you can grow your career while contributing to solutions that revolutionize how companies manage their field service operations. If you're passionate about AI, have strong analytical skills, and want to work with industry-leading technology, this role offers an excellent opportunity to shape the future of field service management.