Field Service AI Solution Architect

Salesforce, the global leader in CRM, is seeking a Field Service AI Solution Architect to join their 'AI for Field Service' Team. This role combines deep expertise in Mobile Workforce Management, digital transformation, and AI-driven automation. The position offers a unique opportunity to work with cutting-edge AI technologies while solving complex field service challenges for global clients.

The ideal candidate will serve as a crucial bridge between technical teams and customers, translating complex business requirements into innovative AI solutions. You'll be responsible for analyzing real-life scenarios, conducting simulation experiments, and implementing AI-based optimizations to enhance field service operations. The role requires a strong analytical background, excellent communication skills, and the ability to drive meaningful business transformations.

Working at Salesforce means joining a company built on four core values: Trust, Customer Success, Innovation, and Equality. The company has been recognized as one of FORTUNE's "100 Best Companies to Work For®" for 12 consecutive years. You'll benefit from comprehensive benefits, professional development opportunities through Trailhead.com, and the chance to make a real impact in the industry.

The position offers hybrid work flexibility from the London office, with some travel required (20-30%). You'll be part of a dynamic environment that values continuous learning, innovation, and giving back to the community through their 1:1:1 model. If you're passionate about AI, problem-solving, and driving customer success in the field service industry, this role presents an excellent opportunity to advance your career while working with industry-leading technologies and professionals.