Field Service AI Solution Architect

Salesforce, the global leader in CRM, is seeking a Field Service AI Solution Architect to join their 'AI for Field Service' Team. This role combines deep expertise in Mobile Workforce Management, digital transformation, and AI-driven automation processes. The position offers a unique opportunity to work with cutting-edge AI technologies while solving complex field service challenges.

The ideal candidate will serve as a crucial bridge between technical teams and customers, translating complex business requirements into innovative AI solutions. You'll be responsible for analyzing real-life scenarios, conducting simulation experiments, and implementing AI-based optimizations to enhance field service operations.

This role offers significant growth potential within Salesforce's dynamic environment, where you'll work with global teams and directly impact customer success. The position requires a blend of technical expertise, business acumen, and strong communication skills, making it perfect for someone who enjoys both technical challenges and customer interaction.

Working at Salesforce means joining a company built on core values of Trust, Customer Success, Innovation, and Equality. You'll benefit from comprehensive benefits, professional development opportunities through Trailhead.com, and the chance to contribute to meaningful projects that transform how businesses operate.

The hybrid work arrangement in London offers flexibility while maintaining collaborative opportunities with global teams. With required travel at 20-30%, you'll have the chance to engage with customers directly while maintaining a home base. If you're passionate about AI, customer success, and driving innovation in field service operations, this role offers an exciting opportunity to make a significant impact in a leading technology company.