Field Services Solution Engineer

Salesforce is seeking a Field Services Solution Engineer to join their team in Sao Paulo. This role, also known as a Pre-Sales Engineer or Sales Consultant, is crucial in presenting product offerings and architecture to prospects and customers. The position focuses on the Service Cloud portfolio, requiring expertise in customer service solutions and technical sales.

The ideal candidate will combine technical knowledge with customer service expertise to become a trusted advisor, helping customers solve their service challenges. You'll be responsible for analyzing service needs, conducting deep discovery, recommending solutions, and demonstrating how Salesforce products provide return on investment.

Key responsibilities include evangelizing Service Cloud value to executives, configuring tailored demonstrations, proposing solution architectures for call center infrastructure, and collaborating with various teams. The role requires a minimum of 3 years of experience in PreSales and Services Industry, with knowledge of CRM solutions and web technologies.

Salesforce offers a compelling opportunity to work with a leader in enterprise software, emphasizing their commitment to improving the world through business. They maintain a strong focus on equality, inclusive benefits, and creating a diverse workforce that reflects society. This role provides an excellent opportunity to impact customer service solutions while working for a company with strong values and market presence.