Salesforce is seeking a Senior Full-Stack/Backend Software Engineer to join their Platform Trust Engineering team. This role focuses on ensuring exceptional service health and customer experience for the Go To Market Automation (GTMA) platform. The GTMA platform is a new initiative that will transform how Salesforce customers buy, budget, and consume usage entitlements across their Salesforce investment.
As a Trust Engineer, you'll be responsible for proactively monitoring service health, identifying and resolving issues before they impact customers, and maintaining high service availability. You'll work with cutting-edge technologies and be part of a team that ensures the reliability of Salesforce's critical services.
The role combines technical expertise with customer advocacy, requiring both strong engineering skills and the ability to provide valuable feedback to improve product features and engineering processes. You'll be working in a collaborative environment, participating in on-call rotations, and having the opportunity to mentor other engineers.
Salesforce offers an excellent benefits package, including comprehensive healthcare, parental leave, and professional development opportunities. The company's commitment to the 1:1:1 model for community giving provides additional opportunities for personal growth and impact.
This position is perfect for experienced engineers who are passionate about building reliable systems, solving complex problems, and ensuring exceptional customer experiences. Join Salesforce to be part of a team that's transforming how businesses connect with their customers through innovative technology solutions.