Heroku Technical Architect

We are seeking an exceptional candidate for our Pre-Sales Technical Architecture team with strong programming skills and pre-sales or customer-facing experience. This role involves collaborating with technical and business teams, architects, C-Level executives, and key decision-makers. It requires agility and quick operation to support companies in rapid growth. The position is highly technical and customer-focused, striving to ensure customer success.

The Lead/Principal Technical Architect will be a domain authority on Salesforce SaaS and PaaS products, with expertise in software development, solutions architecture, Salesforce products, Salesforce Lightning, Heroku, cloud computing, security, and identity.

Key responsibilities include:

• Engaging in daily technical challenges and leading strategic sales engagements
• Building winning, differentiated solutions and value
• Continuously learning and discussing sophisticated technical problems with customers
• Working with clients at all levels, from front-line staff to CIOs and CTOs
• Contributing to the team's knowledge base and developing account development plans
• Articulating the benefits of cloud-based architecture and the Salesforce Customer360 Platform
• Conducting technical workshops and education sessions
• Presenting Salesforce technology across various business domains
• Collaborating with cross-functional teams on programs and initiatives
• Participating in training to maintain and grow knowledge
• Supporting customized demos and achieving sales and operational objectives
• Forming relationships with key partners and articulating the value proposition of Salesforce Employee Service Delivery

Qualifications:

• Relevant technical degree required
• Strong impact in customer-facing work
• Experience as an architect, solution engineer, or consultant in a customer-facing role
• Previous experience as a solution/sales engineer, preferably in the CRM space
• Experience with cloud, SaaS, PaaS, aPaaS, and IaaS concepts and technologies
• Ability to work as part of a team to tackle technical problems in varied political environments
• Inquisitive, practical, and passionate about technology and sharing knowledge

This role offers an opportunity to work with cutting-edge technology and make a significant impact in the field of cloud computing and customer relationship management.