Lead Account Solution Engineer

Salesforce is the global leader in customer relationship management (CRM) software and enterprise cloud computing solutions.
Backend
Principal Software Engineer
In-Person
5,000+ Employees
15+ years of experience
Enterprise SaaS
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Description For Lead Account Solution Engineer

Salesforce is seeking a Principal Solution Engineer to join their team in Mumbai, focusing on the Communications and Media vertical. This role combines technical expertise with strategic business acumen, requiring 15+ years of IT industry experience. The position involves working closely with sales teams to drive digital transformation through Salesforce's innovative platform and applications. The ideal candidate will be responsible for conducting discovery calls, creating compelling demonstrations, and serving as a trusted advisor to customers. They will need to understand complex business requirements and translate them into practical solutions while maintaining strong relationships with both prospects and existing customers. This role offers an opportunity to work with cutting-edge technology while driving meaningful change in enterprise-level organizations. The position requires a unique blend of technical knowledge, business acumen, and excellent communication skills, making it perfect for someone who wants to be at the forefront of digital transformation in the Communications and Media sector. Benefits include ongoing training and certification opportunities, the chance to work with industry leaders, and the opportunity to shape the future of customer engagement solutions at one of the world's leading enterprise software companies.

Last updated 3 months ago

Responsibilities For Lead Account Solution Engineer

  • Collaborate closely with Sales teams to navigate territories and foster relationships with prospects and customers
  • Lead outcome-driven conversations to understand customer business requirements during discovery calls
  • Co-create future visions for customers on the Salesforce platform
  • Deliver compelling product demonstrations
  • Engage in ongoing training and certification programs
  • Act as a liaison between product and enablement teams
  • Share expert perspectives on business value of solutions

Requirements For Lead Account Solution Engineer

  • 15+ years of relevant experience in the IT Industry
  • Experience in pre-sales or implementation of customer engagement solutions
  • Experience in demonstrating Customer engagement solution
  • Business Analysis/Business case/ROI construction skills
  • Experience in sophisticated solution selling to Enterprise customers
  • Understanding of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions
  • Strong verbal and written communications skills
  • Outstanding presentation and demonstration skills
  • Degree or equivalent relevant experience
  • Experience with Communications and Media Industries (preferred)

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