Lead Infrastructure Engineer

One of the largest and most trusted cloud platforms in the world providing SaaS services.
$192,900 - $265,200
Cloud
Staff Software Engineer
Hybrid
10+ years of experience
Enterprise SaaS

Description For Lead Infrastructure Engineer

Salesforce Industries Infrastructure Engineering team is seeking a Lead Infrastructure Engineer to join their cloud infrastructure team in San Francisco. This role is crucial in maintaining 99.99% service availability for one of the world's largest cloud platforms. The position focuses on automating infrastructure lifecycle management and incident handling for SaaS services.

The ideal candidate will be responsible for managing services in the Salesforce Hyperforce public cloud environment, ensuring optimal performance and availability. This role requires deep expertise in Public Cloud architecture and strong analytical capabilities. You'll work closely with Development, Quality, Performance, and Support teams across multiple Industries verticals.

Key aspects of the role include infrastructure service design, performance monitoring, system optimization, and collaboration with cross-functional teams. The position demands expertise in cloud platforms, monitoring systems, and automation, with a strong focus on maintaining high availability and security standards.

The role offers an opportunity to work with cutting-edge cloud technologies, implement automation solutions, and contribute to maintaining one of the world's most trusted cloud platforms. You'll be part of a team that values innovation, problem-solving, and technical excellence, while working on systems that serve a global customer base.

Ideal candidates should have extensive experience in software development, cloud environments, and infrastructure management. The position requires both technical expertise and strong communication skills to work effectively across teams and drive continuous improvement in system reliability and performance.

Last updated a day ago

Responsibilities For Lead Infrastructure Engineer

  • Work with engineers on design, deployment and improvement of infrastructure services
  • Analyze system and application metrics to identify performance issues
  • Design, implement, and maintain monitoring tools and systems
  • Collaborate with multi-functional teams to identify and resolve issues
  • Provide guidance into platform requirements and operational guidelines
  • Develop and maintain monitoring dashboards and reports
  • Participate in capacity planning exercises
  • Conduct root cause analysis for incidents
  • Stay updated on industry trends
  • Implement standard processes for coding, testing, and deployment

Requirements For Lead Infrastructure Engineer

Python
Kubernetes
Linux
  • Understanding of cloud-hosted systems configuration and management
  • Expertise in creating and deploying advanced monitoring and alerting systems
  • Participate in on-call rotation
  • Expertise in cloud platforms (AWS, Azure, or Google Cloud Platform)
  • Experience as a monitoring specialist
  • Strong analytical and problem-solving abilities
  • Hands-on experience with Linux, networking, server, and cloud architectures
  • Understanding of network protocols and infrastructure components
  • Technical degree required
  • 10+ years of Software Development experience
  • 7+ years of experience with large-scale SaaS environments
  • Fluency in Python or Ruby
  • Strong communication and collaboration skills

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