Lead Infrastructure Software Engineer

Salesforce Industries Infrastructure Engineering team is seeking a Lead Infrastructure Software Engineer to join their cloud infrastructure team in San Francisco. This role is crucial in maintaining 99.99% service availability for one of the world's largest cloud platforms. The position focuses on automating infrastructure lifecycle management and incident remediation for SaaS services.

The ideal candidate will be responsible for managing services on Salesforce Hyperforce public cloud environment, ensuring optimal performance and availability. This role requires deep expertise in public cloud architecture and strong analytical capabilities. You'll work closely with Development, Quality, Performance, and Support teams across Industries verticals.

Key aspects of the role include designing and implementing sophisticated monitoring solutions, participating in capacity planning, and conducting root cause analysis for incidents. The position requires 10+ years of software development experience and 7+ years in large-scale SaaS environments. Expertise in major cloud platforms and proficiency in scripting languages like Python is essential.

This is an excellent opportunity for someone passionate about customer success, automation, and maintaining high-quality SaaS services. The role offers the chance to work with cutting-edge cloud technologies while ensuring the reliability of critical infrastructure. The hybrid work arrangement in San Francisco provides flexibility while maintaining collaborative opportunities with the team.

Benefits include competitive salary ranging from $200,800 to $276,100, and the opportunity to work with one of the most respected names in enterprise software. The position offers significant growth potential and the chance to influence the direction of critical infrastructure services at scale.