Lead Infrastructure Software Engineer

One of the largest and most trusted cloud platforms in the world providing CRM and cloud services.
$192,900 - $265,200
Cloud
Staff Software Engineer
Hybrid
10+ years of experience
Enterprise SaaS

Description For Lead Infrastructure Software Engineer

Salesforce Industries Infrastructure Engineering team is seeking a Lead Infrastructure Software Engineer to join their team in San Francisco. This role is crucial in maintaining 99.99% service availability for one of the world's largest cloud platforms. The position focuses on managing public cloud infrastructure, automating lifecycle management, and ensuring service reliability.

The ideal candidate will be responsible for onboarding new services onto Salesforce Hyperforce public cloud environment and maintaining existing ones. They will work closely with Development, Quality, Performance, and Support teams across multiple Industries verticals. The role requires deep expertise in Public Cloud system architecture and strong analytical skills.

This is an excellent opportunity for someone passionate about customer success and service automation. The position offers the chance to work with cutting-edge cloud technologies and contribute to maintaining high-availability systems at scale. The team emphasizes automation, problem-solving, and continuous improvement of platform services.

Key focus areas include infrastructure service design, performance optimization, monitoring implementation, and incident management. The role requires participation in on-call rotations and collaboration with cross-functional teams. Experience with major cloud platforms, strong technical background, and excellent communication skills are essential.

The position offers competitive compensation ($192,900 - $265,200) and the opportunity to work in a hybrid setting in San Francisco. This is an ideal role for experienced infrastructure engineers looking to make a significant impact in a leading enterprise SaaS company.

Last updated 13 days ago

Responsibilities For Lead Infrastructure Software Engineer

  • Work with engineers on the design, deployment and continuous improvement of infrastructure services
  • Analyze system and application metrics to identify potential performance issues
  • Design, implement, and maintain monitoring tools and systems
  • Collaborate with multi-functional teams to identify and resolve issues
  • Provide guidance into long-range platform requirements and operational guidelines
  • Develop and maintain monitoring dashboards and reports
  • Participate in capacity planning exercises
  • Conduct root cause analysis for incidents
  • Stay updated on industry trends and standard processes
  • Document monitoring procedures, configurations, and troubleshooting guides

Requirements For Lead Infrastructure Software Engineer

Python
Kubernetes
Linux
  • 10+ years of experience in Software Development with focus on service availability
  • 7+ years of experience with large-scale, high-volume SaaS environments
  • Expertise in cloud computing platforms (AWS, Azure, or Google Cloud Platform)
  • In-depth experience with Linux, networking, server, and cloud architectures
  • Understanding of network protocols and virtualization technologies
  • Proficiency in designing monitoring solutions for 99.99% service availability
  • Fluency in Python or Ruby
  • Strong communication and collaboration skills
  • Related technical degree required
  • Participate in on-call rotation

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