Lead Infrastructure Software Engineer

Salesforce Industries Infrastructure Engineering team is seeking a Lead Infrastructure Software Engineer to join their team in San Francisco. This role is crucial in maintaining 99.99% service availability for one of the world's largest cloud platforms. The position focuses on managing public cloud infrastructure, automating lifecycle management, and ensuring service reliability.

The ideal candidate will be responsible for onboarding new services onto Salesforce Hyperforce public cloud environment and maintaining existing ones. They will work closely with Development, Quality, Performance, and Support teams across multiple Industries verticals. The role requires deep expertise in Public Cloud system architecture and strong analytical skills.

This is an excellent opportunity for someone passionate about customer success and service automation. The position offers the chance to work with cutting-edge cloud technologies and contribute to maintaining high-availability systems at scale. The team emphasizes automation, problem-solving, and continuous improvement of platform services.

Key focus areas include infrastructure service design, performance optimization, monitoring implementation, and incident management. The role requires participation in on-call rotations and collaboration with cross-functional teams. Experience with major cloud platforms, strong technical background, and excellent communication skills are essential.

The position offers competitive compensation ($192,900 - $265,200) and the opportunity to work in a hybrid setting in San Francisco. This is an ideal role for experienced infrastructure engineers looking to make a significant impact in a leading enterprise SaaS company.