Lead Infrastructure Software Engineer

One of the largest and most trusted cloud platforms in the world providing CRM and cloud services.
$200,800 - $276,100
Cloud
Staff Software Engineer
Hybrid
10+ years of experience
Enterprise SaaS
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Description For Lead Infrastructure Software Engineer

Salesforce Industries Infrastructure Engineering team is seeking a Lead Infrastructure Software Engineer to join their cloud infrastructure team in San Francisco. This role is crucial in maintaining 99.99% service availability for one of the world's largest cloud platforms. The position focuses on automating infrastructure lifecycle management and incident remediation for SaaS services.

The ideal candidate will be responsible for managing services on Salesforce Hyperforce public cloud environment, ensuring optimal performance and availability. This role requires deep expertise in public cloud architecture and strong analytical capabilities. You'll work closely with Development, Quality, Performance, and Support teams across Industries verticals.

Key aspects of the role include designing and implementing sophisticated monitoring solutions, participating in capacity planning, and conducting root cause analysis for incidents. The position requires 10+ years of software development experience and 7+ years in large-scale SaaS environments. Expertise in major cloud platforms and proficiency in scripting languages like Python is essential.

This is an excellent opportunity for someone passionate about customer success, automation, and maintaining high-quality SaaS services. The role offers the chance to work with cutting-edge cloud technologies while ensuring the reliability of critical infrastructure. The hybrid work arrangement in San Francisco provides flexibility while maintaining collaborative opportunities with the team.

Benefits include competitive salary ranging from $200,800 to $276,100, and the opportunity to work with one of the most respected names in enterprise software. The position offers significant growth potential and the chance to influence the direction of critical infrastructure services at scale.

Last updated 2 months ago

Responsibilities For Lead Infrastructure Software Engineer

  • Work with engineers on the design, deployment and continuous improvement of infrastructure services
  • Analyze system and application metrics to identify potential performance issues
  • Design, implement, and maintain monitoring tools and systems
  • Collaborate with multi-functional teams to identify and resolve issues
  • Provide guidance into long-range platform requirements and operational guidelines
  • Develop and maintain monitoring dashboards and reports
  • Participate in capacity planning exercises
  • Conduct root cause analysis for incidents
  • Stay updated on industry trends
  • Document monitoring procedures, configurations, and troubleshooting guides

Requirements For Lead Infrastructure Software Engineer

Python
Kubernetes
Linux
  • 10+ years of experience in Software Development with focus on service availability
  • 7+ years of experience with large-scale, high-volume SaaS environments
  • Expertise in cloud computing platforms (AWS, Azure, or Google Cloud Platform)
  • In-depth experience with Linux, networking, server, and cloud architectures
  • Understanding of network protocols and virtualization technologies
  • Proficiency in designing monitoring solutions for 99.99% service availability
  • Fluency in Python or Ruby
  • Strong communication and collaboration skills
  • Related technical degree required
  • Participate in on-call rotation

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