Lead Solution Engineer

Leader in AI-driven digital customer experience and engagement solutions, delivering customer success with Data + AI + CRM + Trust.
Data
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Lead Solution Engineer

Salesforce is seeking a Lead Solution Engineer to join their Marketing Cloud and Data Cloud team. This role combines executive-level presence with full-stack technical skills, focusing on delivering AI-driven digital customer experience solutions. The position involves working with customers from operational marketing and IT teams to C-Level executives, acting as a trusted advisor in delivering memorable customer experiences.

The role requires deep subject matter expertise in Marketing Cloud and Data Cloud, Salesforce's flagship innovation and hyperscale data platform. You'll be part of the INDIA Sales team, crafting and demonstrating innovative solutions that solve key business challenges. The position offers opportunities to work on strategic initiatives and grow your personal profile within Salesforce.

Key responsibilities include leading client discovery sessions, delivering technical solutions, and presenting to influential audiences. The ideal candidate will have 8-10+ years of solution engineering experience, with 5+ years in digital marketing, marketing automation, or customer data platforms. Technical expertise should span CRM, data architecture, and AI/ML, with knowledge of modern cloud platforms like Snowflake, GBQ, and Databricks.

This is an excellent opportunity for a technical professional who can combine deep technical knowledge with business acumen, capable of driving execution excellence in support of sellers and leadership across the territory. The role offers exposure to cutting-edge technologies and the chance to work with industry-leading solutions in customer experience management.

Success in this role requires strong communication skills, the ability to work autonomously, and a passion for solving complex business challenges. The position offers the opportunity to work with sophisticated customer data architectures and drive innovation in customer experience solutions.

Last updated a minute ago

Responsibilities For Lead Solution Engineer

  • Work in partnership with sales teams, partners, product and industry specialists to plan and deliver sales campaigns
  • Lead client discovery and workshop sessions to ensure solution delivers customer success
  • Present and demonstrate technical solutions
  • Deliver inspiring presentations and product demonstrations
  • Remain well-informed on latest innovations in customer experience management solutions
  • Amplify successes and learning moments internally

Requirements For Lead Solution Engineer

Python
  • 8-10+ years experience in Solution Engineering, Pre-Sales or Solutions Consulting
  • 5+ years working in Digital Marketing, Marketing Automation, Customer Data Platforms and AI
  • Full-stack technical qualifications in CRM, Data Architecture, AI/ML
  • Experience integrating complex data architectures
  • Knowledge of cloud data platforms and data analytics tools
  • Skilled at guiding impactful discovery conversations
  • Persuasive verbal, written, presentation and interpersonal communication skills
  • Degree or equivalent relevant experience required

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