Lead Solution Engineer - Commerce Cloud

Salesforce is seeking a Lead Solution Engineer for their Commerce Cloud team to drive technical sales and solution engineering efforts. This role combines deep technical expertise with customer-facing responsibilities, requiring both commerce domain knowledge and strong communication skills. The position involves working at the forefront of the Commerce technology landscape, collaborating closely with sales teams to solve real business problems and deliver digital transformation solutions.

The ideal candidate will serve as a trusted advisor, developing deep solution expertise in Commerce Cloud while staying current with industry trends and product developments. The role encompasses direct customer engagements, conducting demonstrations, running customer workshops, and creating reusable assets for the wider team. You'll be part of a fast-paced, collaborative environment where you'll work with various partners across sales, SE, and product teams.

Key responsibilities include conducting technical discovery sessions, designing innovative solutions, delivering impactful presentations, and enabling both internal and external communities on Commerce trends. The position requires strong technical background in SaaS and commerce solutions, with at least 3 years of commerce domain experience. Knowledge of various e-commerce platforms and ability to communicate technical concepts to diverse audiences is essential.

This role offers an opportunity to work with cutting-edge commerce technology while making a significant impact on customer success. You'll be part of a company that believes in business as the greatest platform for change, combining commercial success with positive social impact. The position includes travel opportunities within EMEA and South Africa, making it ideal for someone who enjoys a dynamic, customer-facing role with international exposure.