Lead Solution Engineer

Global leader in CRM and cloud-based enterprise software solutions
Machine Learning
Senior Software Engineer
In-Person
5,000+ Employees
10+ years of experience
AI · Enterprise SaaS

Description For Lead Solution Engineer

Salesforce is seeking an expert AI and Data Cloud Solutions Engineer to work with trailblazing customers in India. This role focuses on crafting ground-breaking customer engagement roadmaps utilizing Salesforce applications and platform across machine learning and LLM/GPT domains. The position requires deep expertise in AI technologies, pre-sales experience, and the ability to drive business outcomes through technology solutions. As a Lead Solution Engineer, you'll be the primary technical authority for AI capabilities, working directly with customers to assess requirements, build solution proposals, and ensure successful implementation of AI-driven solutions. The role combines technical expertise with customer-facing responsibilities, requiring both deep AI knowledge and excellent communication skills. You'll work with C-level executives, participate in major events like Dreamforce, and serve as a bridge between customers and product management. The ideal candidate will have extensive experience in both AI technologies and enterprise software solutions, with a proven track record of driving digital transformation initiatives.

Last updated a day ago

Responsibilities For Lead Solution Engineer

  • Primary pre-sales technical authority for AI within Salesforce product portfolio
  • Customer/external facing role (60%+)
  • Evangelisation of Salesforce AI capabilities
  • Assessing customer requirements and use cases
  • Building reference models for GPT based products within Salesforce solutions
  • Presenting at customer events and major strategic events
  • Sales and SE organisation education and enablement
  • Provide thought leadership in digital transformation
  • Build roadmaps for solution implementation
  • Deliver functional and technical responses to RFPs/RFIs
  • Lead multiple customer engagements concurrently

Requirements For Lead Solution Engineer

  • 4+ years working directly in commercial technology space with AI products
  • 10+ years in sales, pre-sales, consulting in commercial software
  • Data science, Data lakes and warehouses, ETL, ELT, data quality knowledge
  • AI knowledge - ML, LLMs, GPT applications
  • Strong verbal and written communications skills
  • Experience in demonstrating Customer engagement solutions
  • Business Analysis and ROI construction experience
  • Experience presenting complex concepts to large audiences

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