Lead Solution Engineer, State & Local, EAST

Global leader in CRM and enterprise cloud solutions, helping businesses transform their digital operations.
$130,830 - $192,360
Backend
Senior Software Engineer
Remote
4+ years of experience
Enterprise SaaS · AI

Description For Lead Solution Engineer, State & Local, EAST

Join Salesforce's Solution Engineering team as a Lead Account Solution Engineer focusing on the US State & Local business sector. This role combines technical expertise with customer-facing responsibilities, perfect for professionals who thrive in dynamic environments and are passionate about digital transformation.

As a Solution Engineer (also known as Presales Consultant, Sales Consultant, or Sales Engineer), you'll play a crucial role in the sales cycle, working at the intersection of technology and business. You'll be responsible for developing thoughtful solutions that help government customers connect with their constituents in innovative ways.

The position requires a strong foundation in CRM systems, particularly Salesforce, and artificial intelligence technologies. You'll work closely with account executives, product specialists, and partners to understand customer needs and develop solutions that drive value. Your responsibilities will include leading technical demonstrations, responding to RFPs, and serving as a trusted advisor throughout the customer's digital transformation journey.

The ideal candidate brings 4+ years of CRM experience, with specific expertise in public sector implementations. You should be comfortable with AI concepts, particularly generative AI and LLM technologies. Strong communication skills are essential, as you'll be presenting to key decision-makers and translating complex technical concepts into business value.

This role offers the opportunity to work with cutting-edge technology while making a meaningful impact in the public sector. You'll be part of a successful, growing team with opportunities for professional development through internal training programs and mentorship initiatives. The position offers flexibility with a remote work arrangement while maintaining occasional travel requirements for customer engagement.

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Responsibilities For Lead Solution Engineer, State & Local, EAST

  • Coordinate and lead the entire solution cycle through close collaboration with other teams
  • Understand customer needs and establish Salesforce's product as the best solution
  • Develop and deliver innovative custom solutions and customized demos
  • Lead the technical side of the sales cycle
  • Respond efficiently to RFPs
  • Participate in product, sales, and procedural training and certifications
  • Attain quarterly and annual objectives

Requirements For Lead Solution Engineer, State & Local, EAST

  • 4+ years combined experience working with Salesforce and/or other CRM solutions
  • 2+ years of solution engineering, consultancy, delivery, or customer success
  • 1+ years working with Public Sector agencies
  • Salesforce or other certifications related to Artificial Intelligence
  • Experience implementing Digital Transformation strategies
  • Proven oral, written, presentation, and interpersonal communication skills
  • Willing and able to travel occasionally
  • Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud)

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