Lead Solution Engineer - TTH (Travel, Transportation, & Hospitality)

Salesforce is seeking a Lead Solution Engineer specializing in the Travel, Transportation, and Hospitality (TTH) sector to join their team in Tokyo. This role sits at the intersection of technical expertise and business strategy, working with enterprise clients to transform their digital capabilities. As a Solution Engineer, you'll be responsible for understanding complex business challenges and architecting solutions using Salesforce's comprehensive product suite.

The position requires a unique blend of technical acumen, industry knowledge, and customer-facing skills. You'll work closely with sales teams, professional services, and partners to deliver innovative solutions that drive digital transformation. Your responsibilities will span from conducting technical discovery sessions and creating custom demonstrations to developing industry-specific solution maps and proposal templates.

The ideal candidate brings 5+ years of experience in presales, solution architecture, or consulting, with a strong understanding of enterprise software solutions. You'll need to be fluent in Japanese with conversational English skills, capable of engaging with executives and technical teams alike. This role offers the opportunity to shape digital transformation initiatives in the TTH sector while working with cutting-edge technology at a global leader in CRM solutions.

Success in this role requires strong leadership abilities, excellent communication skills, and the capacity to manage multiple client relationships simultaneously. You'll be part of a dynamic team that influences product development and market strategy, while having the opportunity to work with various Salesforce products including Service Cloud, Marketing Cloud, Commerce Cloud, Tableau, Slack, and MuleSoft.