Loyalty Practice - Solution Architect Lead

Global leader in CRM and enterprise cloud solutions, pioneering cloud-based software services.
$147,800 - $223,700
Backend
Staff Software Engineer
Remote
8+ years of experience
Enterprise SaaS

Description For Loyalty Practice - Solution Architect Lead

Join Salesforce as a Loyalty Practice Solution Architect Lead, where you'll play a crucial role in shaping and implementing enterprise-level loyalty solutions. This position combines technical expertise with strategic consulting, requiring 8+ years of experience in enterprise projects. You'll lead multiple large engagements across multi-cloud environments, specifically focusing on Salesforce Loyalty Management implementations.

As a Solution Architect Lead, you'll serve as a trusted advisor to clients, guiding them through complex technical solutions while maintaining strong business alignment. Your responsibilities will include leading discovery sessions, defining business requirements, and architecting comprehensive solutions that drive business value. The role demands excellent communication skills, as you'll regularly interact with C-suite executives and technical teams alike.

The position offers a competitive salary range of $147,800 to $223,700, varying by location, along with comprehensive benefits including medical coverage, parental leave, and fertility benefits. You'll have access to world-class training through Trailhead.com and opportunities for professional growth through regular coaching with leadership.

Working in a hybrid environment with about 25% travel, you'll be part of Salesforce's innovative culture that emphasizes both professional excellence and giving back to the community through their 1:1:1 model. This role is perfect for someone who combines deep technical knowledge with strong consulting capabilities and wants to make a significant impact in enterprise loyalty solutions.

The ideal candidate will have extensive experience with Salesforce configuration and customization, particularly in Loyalty and Marketing clouds, proven success in leading large-scale implementations, and the ability to influence product roadmaps through close collaboration with the Product team. If you're passionate about creating innovative loyalty solutions and driving customer success at an enterprise level, this role offers an excellent opportunity to advance your career at a leading technology company.

Last updated 21 days ago

Responsibilities For Loyalty Practice - Solution Architect Lead

  • Serve as a trusted advisor to the client
  • Lead internal pivotal initiatives to grow the consulting practice
  • Guide customers in deploying emerging technologies
  • Lead customer expectations and negotiate solutions
  • Review and correct project/program direction
  • Drive program vision while advising program/project strategies
  • Lead large multi-cloud or multi-workstream engagements
  • Implement Salesforce Loyalty Management
  • Define system architecture landscape
  • Lead discovery sessions and define business requirements

Requirements For Loyalty Practice - Solution Architect Lead

  • 8+ years of experience in enterprise-level projects
  • Experience with Salesforce configuration and customization
  • Experience implementing Salesforce Loyalty Management
  • Expert level experience in system architecture
  • Strong presentation and communication skills
  • Experience leading discovery sessions
  • Documentation skills using UML and process flow diagrams
  • Bachelor's degree in Technology, Engineering or related field
  • 25% travel requirement
  • Executive communication skills

Benefits For Loyalty Practice - Solution Architect Lead

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Mental Health Assistance
  • Comprehensive benefits package
  • Well-being reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits
  • World-class enablement and training
  • 1:1 coaching with leadership
  • Volunteer opportunities

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