Loyalty Practice - Technical Architect Lead

Salesforce is seeking a Loyalty Practice Technical Architect Lead to join their team in Toronto. This senior-level position requires an experienced professional with 8+ years in enterprise-level projects and deep expertise in Salesforce Loyalty Management implementations. The role combines technical leadership with customer-facing responsibilities, requiring someone who can serve as a trusted advisor while delivering sophisticated technical solutions.

The ideal candidate will lead large-scale, multi-cloud engagements, working directly with customers to understand requirements, design comprehensive solutions, and ensure successful implementation. They will be responsible for driving program vision, managing technical architecture, and maintaining high standards of delivery across complex projects.

This position offers an excellent opportunity to work with cutting-edge technology while making a significant impact on enterprise-level solutions. The role includes a comprehensive benefits package, professional development opportunities, and the chance to work with industry leaders. The hybrid work environment allows for flexibility while maintaining strong team collaboration.

Key responsibilities include serving as a trusted advisor, leading internal initiatives, guiding customers in emerging technologies, and ensuring project success through technical leadership. The position requires strong communication skills, deep technical knowledge, and the ability to work effectively with stakeholders at all levels, including C-suite executives.

This is an ideal opportunity for a seasoned technical professional looking to advance their career with a global leader in enterprise software solutions. The role offers competitive compensation, excellent benefits, and the chance to work on challenging projects that drive business transformation.