Manager/Sr. Manager Consumption Value Delivery, Commerce Cloud

Salesforce is seeking a strategic growth-focused Consumption Lead for their Commerce Cloud division to drive adoption, growth, and success within their largest GMV customers. This role combines technical expertise with customer success management, requiring deep understanding of e-commerce architectures and business metrics.

The position reports to the Sr. Director of Consumption COE and focuses on three key areas: Account Growth, Technical Expertise, and Customer Success. You'll be responsible for driving consumption growth through successful implementation of commerce use cases, developing data-driven expansion strategies, and creating technical POCs for commerce opportunities.

As a Manager/Sr. Manager, you'll work directly with C-level executives and operational teams, helping customers fully leverage the Commerce Cloud platform to achieve their e-commerce objectives. The role requires strong technical knowledge of digital commerce architectures combined with business acumen to drive measurable outcomes.

The ideal candidate brings 7+ years of sales/customer success experience with technical expertise, strong experience in enterprise e-commerce solutions, and the ability to engage both technical and business stakeholders. Knowledge of the Salesforce ecosystem and Commerce Cloud certification are preferred.

This position offers an attractive salary range of $168,420 - $261,170 and is based in San Francisco. You'll be joining one of the world's leading enterprise software companies, working with cutting-edge e-commerce technologies and helping shape the future of digital commerce for major enterprises.

The role provides opportunities for growth and impact, working with enterprise-level clients, and contributing to the success of Salesforce's Commerce Cloud platform. You'll be part of a dynamic team driving innovation in e-commerce solutions while helping customers achieve their digital transformation goals.