Operations Manager

A global leader in CRM software solutions, providing cloud-based applications for sales, service, marketing, and more.
$110,600 - $182,600
Data
Mid-Level Software Engineer
Remote
5,000+ Employees
5+ years of experience
Enterprise SaaS
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Description For Operations Manager

Salesforce, a leading enterprise SaaS company, is seeking an Operations Manager to join their team in San Francisco, with remote work options available. This role sits at the intersection of data analytics and business operations, requiring a strong technical background combined with business acumen.

The ideal candidate will play a crucial role in enabling data-driven decision making across the organization, particularly within the Customer Success Group. You'll be responsible for analyzing complex data sets, building and maintaining dashboards, and providing critical insights to senior leadership. The position requires expertise in various technical tools including Tableau, SQL, Azure, and Salesforce platform.

This role offers an excellent opportunity to work with cutting-edge technology while making a significant impact on business operations. You'll be part of a company known for its strong values in equality and innovation, offering competitive compensation ($110,600 - $182,600) and comprehensive benefits.

The position requires either a Master's degree with 2 years of experience or a Bachelor's degree with 5 years of experience in relevant fields. You'll be working with multiple data sources, automating processes, and developing innovative solutions for business challenges. The role offers flexibility with remote work options, though some travel to Salesforce offices may be required.

Join a company that values diversity, equality, and professional growth, while working on meaningful projects that directly impact business success. Salesforce's commitment to improving the state of the world, combined with its industry-leading position, makes this an exceptional opportunity for a data-focused professional looking to advance their career.

Last updated a month ago

Responsibilities For Operations Manager

  • Enable data driven decision making across the organization
  • Work on executive priorities related to support analytics
  • Curate data from multiple data sources for ad hoc and recurring insight requests
  • Proactively automate routine/manual tasks
  • Build and maintain dashboards
  • Contribute to the vision of the Customer Success Group
  • Listen to leaders and develop innovative solutions for business requirements
  • Develop appropriate analysis and algorithms
  • Provide timely responses to questions raised by senior leaders

Requirements For Operations Manager

  • Master's degree in Computer Science, Information Systems Management, Engineering, or related quantitative discipline with 2 years experience, OR Bachelor's degree in same fields with 5 years experience
  • Experience with Tableau
  • Experience with MS SQL Server
  • Experience with Salesforce
  • Experience with MicroStrategy
  • Experience with Azure
  • Experience with JMP
  • Experience with SAS
  • Experience with SQL
  • Experience with Alteryx

Benefits For Operations Manager

Medical Insurance
Equity
  • Equal Opportunity Employer
  • Inclusive benefits
  • Company equity
  • Comprehensive benefits package

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