Performance Engineering - SMTS/LMTS

Salesforce, the Customer Company, is seeking Performance Engineers to join their Performance Engineering team. This role focuses on solving performance and scalability challenges of cloud applications, particularly within the Service Cloud ecosystem. The team builds technology to automate service processes, streamline workflows, and leverage AI for customer support solutions. As a Performance Engineer, you'll work on developing test models to simulate production traffic, analyze scalability challenges, and optimize system performance. The position offers opportunities to work with cutting-edge technologies, including AI-powered chatbots and Service Cloud Voice, while building tools and frameworks for performance measurement and analysis. You'll collaborate with cross-functional teams, influence architectural decisions, and contribute to maintaining high-performance standards across Salesforce's cloud applications. The role combines technical expertise with strategic thinking, requiring both deep system knowledge and the ability to drive performance improvements at scale. With Salesforce's strong focus on innovation and customer success, this position offers excellent growth opportunities in performance engineering while working on complex cloud applications that impact millions of users globally.