Salesforce is seeking Performance Engineers to join their team focused on solving performance and scalability challenges of cloud applications. The role is within the Service Cloud team, which builds technology to automate service processes and integrate AI-powered solutions. The performance engineering team specializes in understanding system architecture, usage patterns, and traffic analysis to drive synthetic transactions for performance insights. Engineers will work on building tools and frameworks to measure, analyze, and optimize performance and scalability of complex cloud applications. The position offers opportunities to work with cutting-edge technology, including AI-powered chatbots and Service Cloud Voice, while collaborating with cross-functional teams. The role requires expertise in system architecture, database optimization, and performance testing tools, making it ideal for engineers passionate about solving complex scalability challenges in a cloud environment. Benefits include comprehensive healthcare, parental leave, professional development through Trailhead.com, and opportunities to participate in community service through Salesforce's 1:1:1 model.