Pre-Sales/Solution Engineer Signature Success Plans (Multiple Levels)

Global leader in CRM and cloud-based enterprise software solutions
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Pre-Sales/Solution Engineer Signature Success Plans (Multiple Levels)

Salesforce is seeking a dynamic Signature Success Solution Engineer (SE) to join their Customer Success team. This role is part of one of Salesforce's fastest-growing offerings - Signature Success Plans, delivering proactive and personalized customer success experiences. As an SE, you'll drive revenue growth, provide subject matter expertise, and increase attach rates while working closely with sales teams.

The position involves developing compelling use cases demonstrating how Signature Success meets customer business requirements. You'll be integral to the pursuit team, ensuring Signature Success inclusion in sales opportunities and renewals. This quota-carrying role demands accountability for global targets and revenue growth.

The ideal candidate combines technical expertise with strong business acumen, capable of navigating large organizations and gaining executive-level buy-in. You'll collaborate across departments, from core account executives to technical support, while managing internal communities and evangelizing Signature Success plans.

Key attributes for success include high energy, adaptability, and results-driven mindset. The role requires strong communication and presentation skills, with the ability to handle complex customer situations. Knowledge of Salesforce's product ecosystem, including Marketing Cloud, Commerce Cloud, and Data Cloud, is highly valuable.

This opportunity offers the chance to impact Salesforce's customer success strategy directly, working with cutting-edge enterprise solutions while developing expertise in one of tech's most dynamic companies. The role combines technical solution engineering with strategic sales, making it ideal for professionals seeking to advance their careers in technical sales leadership.

Last updated 11 days ago

Responsibilities For Pre-Sales/Solution Engineer Signature Success Plans (Multiple Levels)

  • Achieve revenue and bid margin targets for Signature Success plans
  • Support program-level enablement with CSG and sales teams
  • Manage internal Slack Signature communities
  • Evangelize Signature Success plans both internally and externally
  • Collaborate with various parts of the organization
  • Facilitate qualification, solution fit, pipeline progression
  • Serve as a cross cloud Signature Success plans subject matter expert
  • Provide product feedback to Offer Management

Requirements For Pre-Sales/Solution Engineer Signature Success Plans (Multiple Levels)

  • Degree or equivalent proven experience
  • 3+ years experience in Technical Sales, Presales/Solution Consulting, Professional Services, or Technical Support
  • Strong written and verbal communication skills
  • Strong presentation skills
  • Deep understanding of customer success principles
  • Knowledge of Salesforce product and platform features
  • Ability to travel up to 25%

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