Principal AI/ML Software Engineer

The Availability Cloud at Salesforce is seeking a Principal AI/ML Software Engineer to join their Availability Data & Analytics team. This role is crucial in ensuring product availability across Salesforce's ecosystem. You'll be responsible for building end-to-end data solutions, working with Incident Response teams, and developing real-time insights for handling live incidents.

As a technical engineering leader, you'll shape AI/ML Ops strategies and contribute to Salesforce's position as the #1 AI-CRM company globally. The role involves designing and delivering critically important, real-time services, breaking down complex problems into manageable solutions, and leading technical strategy implementation.

The position offers competitive compensation ranging from $211,500 to $334,600, depending on location. You'll work with cutting-edge technologies including Python, SQL, and various AI/ML frameworks, while collaborating with multiple business units to optimize service availability and customer satisfaction.

The ideal candidate brings 10+ years of software development experience, with at least 3 years in AI/ML engineering. You should excel in communication, leadership, and have a strong background in system observability and distributed systems architecture. This role offers the opportunity to make a significant impact on Salesforce's infrastructure while working with a diverse and inclusive team committed to sustainability.

Working in either San Francisco or Seattle, you'll be at the forefront of developing AI/ML solutions that directly impact Salesforce's global customer base, making this an exceptional opportunity for a seasoned technical leader looking to drive innovation in enterprise software.