Principal AI/ML Software Engineer

The Availability Cloud at Salesforce is seeking a Principal AI/ML Software Engineer to join their Data & Analytics team. This role is crucial in ensuring product availability across Salesforce's ecosystem. You'll be responsible for building end-to-end data solutions, working with Incident Response teams, and developing real-time insights for handling live incidents.

As a technical engineering leader, you'll shape AI/ML Ops strategies and contribute to Salesforce's position as the #1 AI-CRM company globally. The role combines technical expertise with leadership, requiring someone who can break down complex problems into manageable solutions while leading and inspiring teams.

The position offers competitive compensation ranging from $192,200 to $334,600, depending on location. You'll work with cutting-edge technologies in AI/ML, focusing on service availability, incident response, and service operations. The role requires a strong background in software development, AI/ML engineering, and system observability.

You'll be joining a team that champions diversity, inclusion, and sustainability, working on critical projects that directly impact Salesforce's customer experience. The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work across various business units to deliver sophisticated technical solutions.

This is an opportunity to make a significant impact at a leading technology company, working with state-of-the-art AI/ML technologies while leading technical strategy and implementation. The role offers the chance to work on complex, real-world problems while contributing to the company's mission of delivering exceptional customer availability.