Principal Software Engineer - Heroku Eventing, Metering and Usage
Description For Principal Software Engineer - Heroku Eventing, Metering and Usage
The Heroku Eventing, Metering, and Usage team at Salesforce is seeking a Principal Software Engineer to oversee critical billing and usage systems. This role combines technical leadership with operational excellence, focusing on modernizing internal legacy systems using Elixir and Ruby. The position requires expertise in complex distributed systems, billing processes, and customer support resolution. Working in a flexible, remote environment, you'll collaborate with a distributed team across time zones, maintaining and enhancing crucial financial systems. The ideal candidate brings 10+ years of software engineering experience, strong communication skills, and a passion for engineering excellence. This role offers the opportunity to drive technical strategy, mentor team members, and work with cutting-edge technologies while solving complex challenges in a cloud platform environment. The position includes competitive salary ranges varying by location, comprehensive benefits, and the flexibility to work remotely or from Salesforce offices.
Responsibilities For Principal Software Engineer - Heroku Eventing, Metering and Usage
- Work as part of a distributed team that operates across various time zones
- Development of services and automation to improve operational efficiency and effectiveness
- Day-to-day operations and maintenance of existing complex distributed internal services
- Extend the capabilities and features of services to support emerging use cases
- Supporting colleagues in other teams to understand their needs and difficulties
- Participation in the on-call rotation to keep services operational and highly available
Requirements For Principal Software Engineer - Heroku Eventing, Metering and Usage
- 10+ years in a full-time, professional software engineering role
- Experience working within billing or financial systems
- High proficiency in developing production software in Ruby
- High proficiency in maintaining and enhancing RESTful APIs
- Experience maintaining and enhancing GraphQL APIs
- High proficiency in maintaining and enhancing complex, fault-tolerant, and event-driven distributed systems
- Excellent written and verbal communication skills
- Ability to prioritize and lead multiple inputs, stakeholders, and tasks
- Drive long-term design strategies that span multiple sophisticated projects
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