Principal Software Engineer - PMTS / Architect (AI/ML)

Salesforce is seeking a Principal Software Engineer to join their AI team, focusing on building innovative AI solutions through their Agentforce framework. This role combines technical expertise with leadership, requiring 14+ years of experience in building scalable SaaS applications. The position involves architecting and implementing sophisticated AI solutions including Agents, AI Copilots/assistants, Chatbots, and RAG solutions. The ideal candidate will drive architectural decisions, mentor team members, and work cross-functionally with Data Scientists, Machine Learning engineers, and Product Managers. Key responsibilities include designing scalable systems, implementing enterprise-level solutions, and ensuring technical excellence across multiple projects. The role offers comprehensive benefits, including healthcare, parental leave, and professional development opportunities. Salesforce's commitment to innovation and their position as a leader in AI + Data + CRM makes this an exciting opportunity for experienced engineers looking to make a significant impact in the AI space. The role is based in Bangalore, India, and offers the chance to work on cutting-edge AI technologies while contributing to Salesforce's mission of helping companies transform their customer relationships.