Principal Solution Engineer

Salesforce is seeking a Principal Solution Engineer to join their team, focusing on the Retail and Consumer Goods vertical in Mumbai, India. This role represents an exciting opportunity for a seasoned presales professional to drive innovation and transformation in a rapidly expanding industry.

The position requires a strategic mindset and the ability to partner effectively with both business and technology leaders at the highest levels. The ideal candidate will bring 12+ years of experience in presales or implementation of customer engagement solutions, with specific expertise in the Retail and Consumer Goods sector.

As a Principal Solution Engineer, you'll be responsible for leading strategic customer engagements, conducting insightful discovery sessions, and creating compelling product demonstrations that showcase Salesforce's capabilities. You'll work closely with sales teams to navigate territories and build strong customer relationships, while also serving as a thought leader in digital transformation.

Key aspects of the role include building solution presentations and prototypes, developing implementation roadmaps, and delivering technical responses to RFPs/RFIs. The position demands strong business acumen, outstanding communication skills, and the ability to articulate complex technical concepts to diverse audiences.

The role offers opportunities for continuous learning and professional growth within Salesforce's dynamic environment. You'll be part of a team that values innovation, collaboration, and customer success, while working with cutting-edge cloud technologies and enterprise solutions.

This position is ideal for someone who combines technical expertise with business acumen, enjoys solving complex problems, and is passionate about driving digital transformation in the retail sector. You'll have the chance to make a significant impact while working for a global leader in enterprise software, helping shape the future of customer engagement solutions.