Principal Solution Engineer (OSP) - Public Sector

Salesforce is seeking a Principal Solution Engineer for their Outsourced Service Provider (OSP) Program, a strategic initiative focused on leveraging the Salesforce platform to empower OSP Customers in delivering outsourced services at scale. This role combines technical expertise with business acumen, requiring the ability to translate complex business problems into innovative solutions. The position involves working with top organizations, developing thoughtful solutions through collaboration with customers, the Products team, and Professional Services.

The ideal candidate will serve as a trusted advisor, driving innovative solutions while improving business performance. They will be responsible for business problem solving, innovation management, and connecting experiences through software demos and rapid prototyping. The role requires deep technical knowledge of Salesforce technologies and the ability to present transformational pitches based on live product demonstrations.

Key aspects of the role include developing and delivering customer experience stories, orchestrating cross-functional solution guides, and maintaining strong relationships with clients. The position offers the opportunity to work with cutting-edge technology while solving complex business challenges for major organizations. The role provides a unique perspective on the entire customer lifecycle and requires a balance of technical expertise, business consulting, and sales skills.

This is a hybrid position requiring three days per week in-office presence, offering the flexibility to work remotely while maintaining strong team collaboration. The role comes with competitive compensation ranging from $168,420 to $225,260, varying by location. The position requires 10+ years of professional experience and offers opportunities for growth within Salesforce's dynamic environment.