Principal Technical Architect, Agentforce

Salesforce is a global leader in CRM solutions, developing Agentforce, a next-generation platform combining Data, AI, CRM, and Trust.
$150,000 - $250,000
Machine Learning
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS
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Description For Principal Technical Architect, Agentforce

Agentforce, Salesforce's newest innovation, is seeking a Principal Technical Architect to join their specialist team. This role combines deep technical expertise in AI/ML with strong advisory capabilities. As an Agentforce Technical Architect, you'll guide customers through emerging AI solutions, ensuring maximum platform value. You'll work alongside Account Executives, Solutions Engineers, and Product teams to drive innovation and customer success.

The ideal candidate will possess extensive experience in technical pre-sales or consulting, with deep knowledge of machine learning concepts and CRM systems. You'll be responsible for architecting sophisticated AI/ML solutions, driving adoption, and leading technical thought leadership initiatives. The role requires expertise in programming languages like JavaScript, Python, and SQL, along with strong communication skills to explain complex technical concepts to diverse audiences.

Working within Salesforce's innovative Agentforce team, you'll have the opportunity to shape the future of AI-driven customer experiences. You'll collaborate with various teams to design and implement cutting-edge solutions that deliver real business value. The role offers exposure to the latest developments in AI, including LLMs, agent-based models, and prompt engineering, making it perfect for someone passionate about staying at the forefront of technology.

This position is based in Paris, France, and offers the chance to work with a global leader in CRM solutions. You'll be part of a startup-like environment within an established organization, helping to drive the adoption of next-generation AI technologies. The role combines technical leadership, solution architecture, and educational aspects, making it ideal for someone who enjoys both technical depth and customer interaction.

Last updated 3 months ago

Responsibilities For Principal Technical Architect, Agentforce

  • Provide technical leadership during pre-sales
  • Research customer challenges and architect innovative AI/ML solutions
  • Drive adoption and value through partner alignment
  • Build compelling demos and prototypes
  • Lead whiteboarding sessions, training, and workshops
  • Develop cross-platform solutions integrating data cloud, CRM, and analytics tools
  • Produce best-practice documentation and architectural diagrams

Requirements For Principal Technical Architect, Agentforce

JavaScript
Python
  • Several years in solutions engineering, architecture, or technical consulting in B2B SaaS
  • Experience with machine learning concepts (predictive and generative AI)
  • Familiarity with Salesforce CRM and modern data stacks
  • Proven track record with REST APIs and SDKs
  • Proficiency in programming (JavaScript, Python, SQL) or Salesforce development
  • Strong presentation and communication skills
  • Passion for exploring emerging AI research and frameworks

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