Principal Technical Architect - Agentforce

Salesforce is seeking a Principal Technical Architect for their innovative Agentforce platform, which combines Data + AI + CRM + Trust to transform customer experiences. This role sits within a startup-like team inside Salesforce, focused on implementing cutting-edge AI solutions. As an Agentforce Technical Architect, you'll serve as a trusted advisor to customers, leveraging deep technical expertise in AI/ML, data infrastructure, and CRM systems. The position requires a unique blend of technical leadership, solution architecture, and customer-facing skills.

The role involves working closely with Account Executives, Solutions Engineers, and Product teams to drive technical vision and implementation of Agentforce solutions. You'll be responsible for assessing customer use cases, architecting AI/ML solutions, and ensuring successful platform adoption. The position requires expertise in both traditional and emerging AI technologies, including agent-based models, predictive AI, and generative AI.

Key aspects of the role include creating technical content, leading workshops, and developing cross-platform solutions that integrate various cloud services. The ideal candidate should have a strong background in technical pre-sales or consulting, hands-on development experience, and deep knowledge of AI/ML concepts. The role offers the opportunity to work with cutting-edge AI technologies while helping shape the future of customer experience solutions.

This hybrid position requires minimum 3 days per week in office and offers a competitive salary range of $185,220 - $247,730. The role provides an excellent opportunity to work with emerging technologies while contributing to Salesforce's innovative AI platform. You'll be part of a dynamic team that's pushing the boundaries of AI implementation in enterprise solutions, making this an exciting opportunity for someone passionate about AI and customer success.