Principal Technical Architect, Agentforce

Agentforce, Salesforce's newest innovation, is seeking a Principal Technical Architect to join their specialist team. This role combines deep technical expertise in AI/ML with strategic customer advisory responsibilities. As an Agentforce Technical Architect, you'll guide customers through emerging AI solutions, ensuring maximum platform value realization. The position requires expertise in AI/ML, data infrastructure, and CRM, along with strong presentation skills.

You'll work closely with Account Executives, Solutions Engineers, and Product teams to provide technical leadership during pre-sales, champion AI/ML methodologies, and create impactful content. The ideal candidate should be naturally curious about AI, passionate about new technologies, and skilled in educating others while developing business-critical solutions.

Key focus areas include architecting sophisticated AI/ML solutions, driving platform adoption, showcasing real-world applications, and leading technical thought leadership initiatives. You'll integrate various technologies including data cloud, CRM, analytics tools, and cloud services into scalable architectures.

The role demands extensive experience in technical pre-sales or consulting, deep knowledge of AI/ML concepts, and proficiency in modern development tools and frameworks. You'll need to stay current with emerging AI trends, particularly in LLM models and agent-based approaches. This position offers the unique opportunity to shape the future of AI-driven customer experiences while working with cutting-edge technology at a global leader in enterprise software.