Principal Technical Architect, Agentforce

Agentforce, Salesforce's newest innovation, is seeking a Principal Technical Architect to join their specialist team. This role combines deep technical expertise in AI/ML with strategic customer advisory responsibilities. As an Agentforce Technical Architect, you'll guide customers through emerging AI solutions, ensuring they maximize platform value. You'll work alongside Account Executives, Solutions Engineers, and Product teams to drive innovation and adoption.

The ideal candidate will possess extensive experience in technical pre-sales/consulting, with deep knowledge of AI/ML concepts, CRM systems, and modern data architectures. You'll be responsible for architecting sophisticated AI solutions, leading technical discussions, and developing cross-platform integrations. The role requires both technical depth and excellent communication skills to explain complex concepts to diverse audiences.

Key focus areas include AI/ML implementation, data infrastructure, CRM integration, and solution architecture. You'll create technical content, lead workshops, and drive best practices in AI adoption. The position offers the opportunity to work with cutting-edge AI technologies, including LLMs and agent-based frameworks, while helping shape the future of customer experience solutions.

This hybrid role combines the innovation of a startup with the resources of a global leader. You'll be at the forefront of AI implementation in enterprise solutions, working with diverse customers to solve complex business challenges. The position requires minimum 3 days per week in office, offering flexibility while maintaining collaborative opportunities. Join us in transforming customer experiences through next-generation AI technology.