Principal Technical Architect, Data Cloud

The Data Cloud Technical Architect role at Salesforce is a pivotal position focused on developing innovative solutions for customers across various industries. This position combines deep technical expertise with customer-facing responsibilities, working alongside Account Executives, Solutions Engineering, Product, and Product Marketing teams. The role requires expertise in CRM, Modern Data Stack, Analytics & BI, and AI technologies.

The position involves ensuring Data Cloud's optimal implementation and value delivery to customers, helping prioritize use cases, and providing technical architecture best practices. You'll be instrumental in developing use cases, demos, sales plays, and technical thought leadership while influencing the Product Roadmap through customer feedback and innovative ideas.

As a Principal Technical Architect, you'll solve complex business problems, drive innovation and customer adoption, demonstrate the "Art of the Possible" through software demonstrations, collaborate across platforms, and provide technical domain expertise. The role requires a strong background in data solutions, cloud platforms, and enterprise software, with hands-on experience in modern programming languages and data technologies.

The ideal candidate will have experience with Salesforce Data Cloud, CRM technology, large-scale database systems, AI/ML solutions, and analytics tools. This hybrid position offers the opportunity to work with cutting-edge technology while making a significant impact on customer success and product direction. The role combines technical leadership with strategic thinking, requiring both deep technical knowledge and excellent communication skills.