Principal Technical Pre-Sales Architect, Agentforce

Salesforce is a global leader in CRM solutions, developing Agentforce, a next-generation platform combining Data + AI + CRM + Trust.
$150,000 - $250,000
Machine Learning
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Principal Technical Pre-Sales Architect, Agentforce

Agentforce, Salesforce's newest innovation, is seeking a Principal Technical Pre-Sales Architect to join their specialist team. This role combines deep technical expertise in AI/ML with strong presentation skills to drive customer success. As a trusted advisor, you'll guide customers through emerging AI solutions, ensuring they maximize platform value. You'll work alongside Account Executives and Solutions Engineers, leading technical pre-sales efforts and shaping architectural visions.

The ideal candidate brings extensive experience in technical pre-sales/consulting, with deep knowledge of AI/ML concepts, CRM systems, and modern data architectures. You'll need strong programming skills and the ability to communicate complex ideas effectively. The role involves creating compelling demos, leading workshops, and developing cross-platform solutions that integrate various cloud services.

This position offers the opportunity to work with cutting-edge AI technology, including Large Language Models, agent-based frameworks, and prompt engineering. You'll be at the forefront of innovation, working with a startup-like team within a global organization. The role combines technical leadership with customer-facing responsibilities, making it perfect for someone passionate about AI who enjoys educating others and driving business impact.

Working at Salesforce means joining a company at the forefront of enterprise AI innovation. You'll collaborate with product teams, shape the future of AI in enterprise software, and help customers transform their businesses through advanced technology. This role offers the chance to influence the direction of Agentforce while working with some of the industry's most sophisticated AI and ML technologies.

Last updated a day ago

Responsibilities For Principal Technical Pre-Sales Architect, Agentforce

  • Provide technical leadership during pre-sales
  • Assess customer use cases and recommend optimal solutions
  • Champion standard methodologies around AI/ML
  • Create and deliver content (demos, videos, whitepapers)
  • Research customer challenges and architect innovative AI/ML solutions
  • Lead whiteboarding sessions, training, and hands-on workshops
  • Develop cross-platform solutions and integrate data cloud services
  • Produce best-practice documentation and architectural diagrams

Requirements For Principal Technical Pre-Sales Architect, Agentforce

Python
JavaScript
  • Several years in solutions engineering, architecture, or technical consulting in B2B SaaS
  • Experience with machine learning concepts (predictive and generative AI)
  • Familiarity with Salesforce CRM and modern data stacks
  • Proven track record with REST APIs and SDKs
  • Proficiency in programming (JavaScript, Python, SQL) or Salesforce development
  • Strong presentation and communication skills
  • Passion for exploring emerging AI research and frameworks

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