Principal Technical Pre-Sales Architect - Agentforce

Agentforce, Salesforce's newest innovation, is seeking a Principal Technical Pre-Sales Architect to join their cutting-edge team. This role combines the excitement of a startup environment with the resources of a global leader in CRM solutions. As an Agentforce Technical Architect, you'll be at the forefront of AI innovation, working with next-generation platforms that merge Data, AI, CRM, and Trust to transform customer experiences.

You'll serve as a trusted advisor to customers, leveraging your deep technical expertise in AI/ML, data infrastructure, and CRM to guide them through emerging AI solutions. Working alongside Account Executives, Solutions Engineers, and Product teams, you'll assess customer use cases, architect solutions, and shape technical visions for Agentforce implementation.

The role demands a unique blend of technical mastery and communication skills. You'll be responsible for creating compelling demos, leading technical workshops, and developing best-practice documentation. Your work will directly impact how customers adopt and implement AI solutions, making you a key player in Salesforce's AI-driven future.

This position is perfect for naturally curious technologists who are passionate about AI and enjoy educating others while crafting solutions with real business impact. You'll need to stay current with emerging AI trends, particularly in LLM models and agentic approaches, while maintaining expertise in traditional development tools and methodologies.

The role offers the opportunity to work with cutting-edge AI technologies while being part of a team that's defining the future of customer experience platforms. If you're excited about combining technical leadership with customer-facing responsibilities in an innovative AI environment, this role presents an exceptional opportunity to make a significant impact.