Principal Technical Support Engineer

Salesforce is seeking a Principal Technical Support Engineer to join their team in San Francisco, with remote work options available. This role is crucial in supporting Salesforce's enterprise clients with their platform implementation and technical challenges.

The position requires a Master's degree in Computer Science or related field and at least one year of relevant experience. As a Principal Technical Support Engineer, you'll be at the forefront of helping clients maximize their use of the Salesforce platform, providing expert guidance on custom code troubleshooting, integration issues, and implementation best practices.

Your technical expertise will span across various Salesforce technologies, including Lightning Web Components, Aura Components, Apex, and both REST and SOAP APIs. You'll be responsible for debugging complex issues, providing analytical problem-solving support, and ensuring client success with the platform.

The role offers competitive compensation ranging from $133,400 to $199,700 annually, along with comprehensive benefits. Salesforce is known for its strong commitment to equality, diversity, and inclusion, offering inclusive benefits and maintaining various employee resource groups.

This position provides an excellent opportunity to work with cutting-edge enterprise SaaS technology while making a significant impact on client success. You'll be part of a company that values continuous learning, professional growth, and work-life balance, with the flexibility of remote work options.

Salesforce's mission to improve the state of the world through business aligns with their commitment to equality in communities and workplaces. The company provides a supportive environment for career growth while maintaining a strong focus on customer success and technical excellence.

The role combines technical expertise with client interaction, making it ideal for someone who enjoys both solving complex technical challenges and helping others succeed. You'll be part of a team that values innovation, collaboration, and continuous improvement, while working with some of the most sophisticated enterprise clients globally.