Salesforce is seeking a Principal/Architect for their Site Reliability Engineering (SRE) team to help build and run large-scale, massively distributed, fault-tolerant systems. This role combines software and systems engineering to ensure Salesforce services maintain reliability, capacity, performance, and availability. The position offers unique challenges of scale specific to Salesforce, focusing on enabling service owners to operate safely at scale through observability frameworks, system optimization, and infrastructure design. The SRE practice at Salesforce is evolving, and this role will significantly shape the technical strategy for SRE and influence the Availability Cloud strategy. The ideal candidate will embed with product teams, define availability roadmaps, and deliver against them while mentoring and developing other engineers. Success in this role is measured by scaling the impact and delivery of the SRE community. The position offers opportunities to work with diverse teams, tackle complex problems, and contribute to a blame-free environment that encourages innovation and growth. The role requires extensive experience in distributed systems, technical leadership, and a strong background in service reliability engineering practices.