Principal/Architect- Software Engineering - Availability

Site Reliability Engineering (SRE) at Salesforce combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. This principal role will shape the technical strategy for SRE and influence the Availability Cloud strategy. The position involves embedding with product teams, defining availability roadmaps, and delivering against them while maturing the SRE practice.

The role focuses on enabling service owners to operate at scale through observability frameworks, system optimization, and infrastructure design. You'll tackle complex scaling challenges unique to Salesforce while applying expertise in coding, algorithms, and large-scale system design. The position requires hands-on coding (at least 25%) and technical leadership.

SRE at Salesforce promotes a culture of diversity, intellectual curiosity, and problem-solving in a blame-free environment. The team brings together people with varied backgrounds and perspectives, encouraging collaboration and innovation. You'll work on meaningful projects with the support and mentorship needed to learn and grow.

As a Principal/Architect, you'll lead technical initiatives, uncover themes, design solutions, and implement improvements to enhance service reliability. The role requires strong communication skills, cross-organizational influence, and the ability to collaborate across technical and business boundaries. Success is measured by scaling the impact and delivery of your community.

This is an opportunity to join a leading enterprise software company, work with cutting-edge technologies, and shape the future of reliability engineering at scale. The position offers competitive compensation and the chance to work on systems that impact millions of users globally.