Principal/Lead/Senior - Account Solution Engineer

Global leader in CRM and cloud-based enterprise solutions providing customer engagement and digital transformation services.
Backend
Principal Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Consumer
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Description For Principal/Lead/Senior - Account Solution Engineer

Join Salesforce as a Principal Account Solution Engineer focusing on the Retail and Consumer Goods vertical in Gurgaon, India. This role combines technical expertise with strategic business acumen, requiring a seasoned professional with 5+ years of experience in pre-sales or implementation of customer engagement solutions. You'll work closely with sales teams to drive digital transformation, leading discovery sessions, creating compelling demonstrations, and building strategic roadmaps for enterprise clients.

The position demands a unique blend of technical knowledge and business insight, with responsibilities ranging from conducting detailed discovery workshops to developing sophisticated solution presentations. You'll serve as a trusted advisor to clients, helping them leverage Salesforce's powerful platform to achieve their business objectives. The role requires deep understanding of cloud computing, CRM solutions, and enterprise software implementation.

As a Principal Account Solution Engineer, you'll be at the forefront of digital transformation initiatives, working with leading retail and consumer goods organizations. You'll need strong communication skills to engage with executives, technical teams, and stakeholders at all levels. The position offers opportunities for continuous learning and professional growth within a dynamic, fast-paced environment.

The ideal candidate will bring a combination of technical expertise, business acumen, and industry knowledge, with the ability to translate complex technical concepts into clear business value propositions. You'll be part of a global team driving innovation and excellence in customer engagement solutions, with the opportunity to shape the future of retail and consumer goods technology implementation.

This role is perfect for someone who thrives in a collaborative environment, enjoys solving complex business challenges, and is passionate about helping organizations achieve their digital transformation goals. Join Salesforce to be part of a company that's revolutionizing how businesses connect with their customers.

Last updated 3 months ago

Responsibilities For Principal/Lead/Senior - Account Solution Engineer

  • Collaborate with Sales teams to navigate territories
  • Lead outcome-driven conversations during discovery calls
  • Co-create future visions for customers on the Salesforce platform
  • Deliver compelling product demonstrations
  • Engage in ongoing training and certification programs
  • Act as liaison between product and enablement teams
  • Provide thought leadership in digital transformation
  • Build roadmaps for implementation solutions
  • Deliver functional and technical responses to RFPs/RFIs
  • Lead multiple customer engagements concurrently

Requirements For Principal/Lead/Senior - Account Solution Engineer

Java
  • Degree or equivalent relevant experience required
  • Minimum 5+ years of relevant experience in IT Industry
  • Experience in pre-sales or implementation of customer engagement solutions
  • Relevant Industry Experience in Retail & Consumer Goods
  • Strong focus and experience in pre-sales or implementation
  • Business Analysis/Business case/ROI construction skills
  • Experience in sophisticated solution selling to Enterprise customers
  • Understanding of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions
  • Strong verbal and written communications skills
  • Outstanding presentation and demonstration skills

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