Principal/Lead/Senior - Account Solution Engineer - Retail & Consumer Goods Industry

Global leader in CRM and enterprise cloud computing solutions, providing innovative platforms for business transformation.
Backend
Principal Software Engineer
In-Person
5+ years of experience
Enterprise SaaS · Retail

Description For Principal/Lead/Senior - Account Solution Engineer - Retail & Consumer Goods Industry

Salesforce is seeking a visionary Presales professional to join their team, focusing on the Retail and Consumer Goods vertical in Gurgaon, India. This role represents an exciting opportunity to work with a dynamic industry, demonstrating the innovative capabilities of Salesforce applications and platforms. The ideal candidate will bring 5+ years of experience in IT industry, with a strong background in pre-sales or implementation of customer engagement solutions.

The role combines technical expertise with business acumen, requiring the ability to engage with both business and technology leaders at the highest levels. As a Principal Account Solution Engineer, you'll be responsible for leading strategic customer engagements, conducting insightful discovery sessions, and creating compelling demonstrations that showcase the platform's capabilities.

Key aspects of the role include collaborating with sales teams, leading outcome-driven conversations, co-creating future visions for customers, and delivering impactful product demonstrations. You'll also serve as a thought leader in digital transformation, helping large enterprise organizations drive customer success through innovative solutions.

The position demands strong communication skills, deep industry knowledge in Retail & Consumer Goods, and the ability to build and present complex solution architectures. You'll be expected to maintain expertise through ongoing training and certification programs, while also providing valuable feedback to product teams.

This is an excellent opportunity for someone who is passionate about driving meaningful change, facilitating impactful conversations, and delivering innovative solutions that drive business outcomes. The role offers the chance to work with cutting-edge technology while helping shape the future of enterprise digital transformation.

Working at Salesforce means joining a company at the forefront of enterprise software, with a strong focus on innovation and customer success. You'll be part of a dynamic team that values continuous learning, collaboration, and the ability to drive tangible business outcomes through technology solutions.

The ideal candidate will combine technical expertise with business acumen, bringing a proven track record of success in pre-sales or implementation roles. You'll need to be self-motivated, flexible, and take initiative, with the ability to manage multiple customer engagements simultaneously while maintaining high standards of quality and professionalism.

Last updated 24 days ago

Responsibilities For Principal/Lead/Senior - Account Solution Engineer - Retail & Consumer Goods Industry

  • Collaborate with Sales teams to navigate territories and foster customer relationships
  • Lead outcome-driven conversations for customer business requirements discovery
  • Co-create future visions for customers on the Salesforce platform
  • Deliver compelling product demonstrations
  • Engage in ongoing training and certification programs
  • Act as liaison between product and enablement teams
  • Provide thought leadership in digital transformation
  • Build solution presentations, demonstrations and prototypes
  • Build implementation roadmaps
  • Deliver functional and technical responses to RFPs/RFIs
  • Lead multiple customer engagements concurrently

Requirements For Principal/Lead/Senior - Account Solution Engineer - Retail & Consumer Goods Industry

JavaScript
  • Degree or equivalent relevant experience required
  • Minimum 5+ years of relevant experience in IT Industry
  • Relevant Industry Experience in Retail & Consumer Goods
  • Strong pre-sales or implementation experience
  • Experience in demonstrating Customer engagement solutions
  • Business Analysis/Business case/ROI construction skills
  • Experience in sophisticated solution selling to Enterprise customers
  • Understanding of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions
  • Strong verbal and written communications skills
  • Outstanding presentation and demonstration skills

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