Production Support Engineer MTS / SMTS - Customer Centric Engineering

Salesforce is seeking a Production Support Engineer to join their Customer Centric Engineering team, focusing on the Data Cloud product. This role combines technical expertise with customer service, requiring strong problem-solving abilities and communication skills. The position involves investigating and resolving complex customer issues, working with various technologies including Java, JavaScript, and databases. The ideal candidate will have 4-6 years of experience in software development, strong debugging skills, and experience with cloud architectures. The role offers comprehensive benefits, professional development opportunities, and the chance to work with cutting-edge technology while making a direct impact on customer satisfaction. You'll be part of a collaborative environment, working across multiple teams to improve product reliability and customer experience. The position offers both technical challenges and growth opportunities, with exposure to leadership and various aspects of enterprise software development.