Salesforce Technical Architect Director - (Loyalty Cloud)

Salesforce is seeking a Technical Architect Director for their Loyalty Cloud division within Professional Services. This senior leadership position requires an experienced professional with 15+ years in enterprise architecture or consulting, with specific expertise in Salesforce Loyalty Cloud. The role combines technical excellence with strategic leadership, requiring the ability to guide large-scale implementations while managing teams and serving as a trusted advisor to enterprise clients.

The position involves leading technical architects and developers, working directly with executive leadership to drive strategic initiatives, and ensuring successful implementation of complex Salesforce solutions. The ideal candidate will possess deep technical knowledge of Salesforce platforms, particularly Loyalty Cloud, along with strong leadership capabilities demonstrated through 5-7 years of people management experience.

Key technical requirements include expertise in multi-cloud implementations, microservice architecture, business rules engines, and high-volume architecture design. The role demands excellent communication skills for engaging with C-level executives and the ability to translate complex technical concepts into business value.

Working at Salesforce offers exceptional growth opportunities through their comprehensive benefits package, including medical coverage, parental leave, and fertility benefits. The company's commitment to professional development is evident through their world-class enablement programs and regular coaching opportunities. The position offers the flexibility of remote work while maintaining strong team collaboration and client engagement.

This role represents an opportunity to shape the future of customer loyalty solutions while working with one of the world's leading enterprise software companies. The successful candidate will join a dynamic organization that values trust, collaboration, and continuous learning, while making a significant impact on how major enterprises leverage technology for customer success.