Search Relevance ML Engineer/Data Scientist - Lead

World's #1 CRM platform empowering companies to connect with customers through cloud computing and innovative solutions.
$176,800 - $265,200
Machine Learning
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Search Relevance ML Engineer/Data Scientist - Lead

Salesforce, the world's #1 CRM platform, is seeking an exceptional engineer with expertise in Data Science, Machine Learning, and software engineering for their Search Relevance team. This role focuses on developing and implementing relevance features that enhance the search experience across all Salesforce products. As a Lead ML Engineer/Data Scientist, you'll be part of a dynamic team working on large-scale search systems serving millions of daily requests.

The position requires deep expertise in machine learning, information retrieval, and natural language processing, with at least 8 years of hands-on experience. You'll work with cutting-edge technologies including Large Language Models, AI frameworks like TensorFlow and PyTorch, and cloud platforms such as AWS SageMaker and Amazon Bedrock.

The ideal candidate will combine technical excellence with strong collaborative abilities, working in an Agile environment alongside product and engineering teams. You'll be responsible for designing and implementing search relevance features, analyzing usage patterns, and deploying models at scale while measuring their impact through A/B testing.

Salesforce offers an innovative work environment, being consistently recognized as one of Forbes's "World's Most Innovative Company" and Fortune's "100 Best Companies to Work For." The company's founding principles of cloud computing innovation, flexible business models, and integrated corporate philanthropy create an exceptional environment for career growth.

This role presents an outstanding opportunity to impact millions of users while working with cutting-edge AI and search technologies at one of the world's leading enterprise software companies. You'll be part of the Salesforce Ohana (Hawaiian for "family"), contributing to both technological advancement and positive global change.

Last updated 7 days ago

Responsibilities For Search Relevance ML Engineer/Data Scientist - Lead

  • Design, develop, and support intelligence features for search service serving millions of daily requests
  • Design and operationalize usage metrics to improve search relevancy
  • Analyze products, devices and use cases across Salesforce to develop relevancy improvement strategies
  • Deploy models at scale and assess impact from A/B testing
  • Develop new relevance features based on latest research

Requirements For Search Relevance ML Engineer/Data Scientist - Lead

Python
Java
  • 8+ years hands-on engineering experience with ML, Information Retrieval, and NLP
  • Experience with AI frameworks like Tensorflow, PyTorch
  • Experience with AWS SageMaker and Amazon Bedrock
  • Experience building applications with Large Language Models
  • Strong programming skills in Python and Java
  • Strong understanding of Object Oriented design and algorithms
  • Excellent oral and written communication skills
  • Experience measuring and quantifying search relevance systems quality

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