Senior Account Solution Engineer

Global leader in CRM and cloud-based enterprise solutions providing customer engagement and digital transformation platforms.
Backend
Senior Software Engineer
In-Person
7+ years of experience
Enterprise SaaS

Description For Senior Account Solution Engineer

Join Salesforce's CME & TTH (Communications, Media and Entertainment & Travel, Transportation and Hospitality) team as a Senior Solution Engineer focused on the Mid-Market segment in Gurgaon, India. This role offers an exciting opportunity to work with a rapidly expanding industry, demonstrating Salesforce's innovative applications and platforms.

The ideal candidate will excel at partnering with customers to drive business outcomes through technology solutions. You'll need to effectively communicate with both business and technology leaders, articulating the transformative power of Salesforce. The role demands someone who can showcase not just features, but the profound business value of digital transformation.

As a Senior Account Solution Engineer, you'll collaborate closely with Sales teams, lead discovery calls, create customer vision presentations, and deliver compelling product demonstrations. You'll be responsible for understanding complex business requirements, co-creating solutions, and maintaining expertise through ongoing training and certification programs.

Key aspects of the role include acting as a strategic partner, conducting insightful discovery sessions, developing visionary solutions, delivering dynamic demonstrations, and championing customer feedback. You'll serve as a trusted advisor, sharing expert perspectives on business value while building confidence with potential customers.

The position requires 7+ years of IT industry experience, strong pre-sales or implementation background, and exceptional communication skills. Knowledge of Salesforce is advantageous but not mandatory. You'll need expertise in customer engagement solutions, business analysis, and ROI construction, along with a broad understanding of cloud computing and related technologies.

Join us in shaping the future of Salesforce-powered transformation if you're passionate about driving meaningful change and delivering innovative solutions that create real business impact.

Last updated 19 hours ago

Responsibilities For Senior Account Solution Engineer

  • Collaborate with Sales teams to navigate territories and foster relationships with prospects and customers
  • Lead outcome-driven conversations to understand customer business requirements during discovery calls
  • Co-create future visions for customers on the Salesforce platform
  • Deliver compelling product demonstrations
  • Engage in ongoing training and certification programs
  • Act as liaison between product and enablement teams
  • Share expert perspectives on business value of solutions

Requirements For Senior Account Solution Engineer

  • 7+ years of relevant experience in the IT Industry
  • Experience in pre-sales or implementation of customer engagement solutions
  • Experience in demonstrating Customer engagement solutions
  • Business Analysis and ROI construction skills
  • Understanding of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions
  • Strong verbal and written communications skills
  • Outstanding presentation and demonstration skills

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