Senior Account Solution Engineer - Retail & Consumer Goods Industry

Global leader in CRM and cloud-based enterprise solutions providing customer engagement and digital transformation services.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Consumer

Description For Senior Account Solution Engineer - Retail & Consumer Goods Industry

Join Salesforce as a Senior Account Solution Engineer specializing in the Retail and Consumer Goods vertical in Gurgaon, India. This role combines technical expertise with business acumen, focusing on revolutionizing how retail and consumer goods companies leverage Salesforce's innovative capabilities. As a solution engineer, you'll work at the intersection of sales and technology, crafting compelling demonstrations and solutions that address complex business challenges.

The position requires a strategic mindset, with responsibilities ranging from leading discovery sessions and building prototypes to delivering technical responses for RFPs. You'll serve as a trusted advisor to enterprise customers, helping them envision and implement digital transformation initiatives using Salesforce's platform. The role demands excellent communication skills, as you'll regularly engage with both business and technical stakeholders at all levels.

This opportunity is ideal for someone with a strong background in pre-sales or implementation of customer engagement solutions, particularly within the retail and consumer goods sector. You'll need at least 5 years of relevant IT industry experience and a deep understanding of cloud computing, SFA, and mobile solutions. The role offers significant growth potential within a dynamic, fast-paced environment.

As part of Salesforce, you'll join a company known for its innovative culture and commitment to customer success. You'll have the chance to work with cutting-edge technology while helping major retail and consumer goods organizations transform their operations. The position offers the opportunity to develop both technical and business skills while working with industry leaders in enterprise software.

The ideal candidate will combine technical expertise with business acumen, possessing strong presentation skills and the ability to translate complex technical concepts into business value. You'll be part of a collaborative team environment that values continuous learning and professional development. This role is perfect for someone who is passionate about technology, customer success, and driving digital transformation in the retail and consumer goods sector.

Last updated a day ago

Responsibilities For Senior Account Solution Engineer - Retail & Consumer Goods Industry

  • Collaborate with Sales teams to navigate territories and foster customer relationships
  • Lead outcome-driven discovery calls to understand customer business requirements
  • Create future visions for customers on the Salesforce platform
  • Deliver compelling product demonstrations
  • Provide thought leadership in digital transformation
  • Build solution presentations, demonstrations and prototypes
  • Deliver functional and technical responses to RFPs/RFIs
  • Lead multiple customer engagements concurrently
  • Build transformation roadmaps
  • Integrate cloud applications with existing business applications

Requirements For Senior Account Solution Engineer - Retail & Consumer Goods Industry

  • Bachelor's degree or equivalent relevant experience
  • Minimum 5+ years of relevant experience in IT Industry
  • Experience in pre-sales or implementation of customer engagement solutions
  • Relevant Industry Experience in Retail & Consumer Goods
  • Strong verbal and written communications skills
  • Outstanding presentation and demonstration skills
  • Experience in sophisticated solution selling to Enterprise customers
  • Understanding of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions
  • Business Analysis and ROI construction capabilities

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